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Avaya Aura® Call Center Elite Multichannel

Educational Resources

The following educational resources are available to help developers learn how to use the Avaya Aura® Call Center Elite Multichannel interfaces:

Sample Applications

The EMC SDK includes sample applications that demonstrate:

  • Agent login
  • Voice call handling
  • Email handling
  • SMS handling
  • Web chat handling

To access the latest EMC SDK resources, including the sample applications download, go to Releases and select the Downloads -> EMC Desktop API tabs.


Release News

Latest Release