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Avaya Experience Platform

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Avaya Enterprise Cloud

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Avaya Aura Platform

Application Enablement Services Communication Manager Presence Services Snap-in Session Manager System Manager Session Border Controller
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About DevConnect Support

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Submit Support Tickets

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For general issues not covered by the other support tickets

Support Forums

Avaya Client SDK AEServices DMCC APIs AEServices JTAPI AEServices Web Services Avaya Workspaces Avaya Experience Platform Orchestration Designer All Forums

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Compliance Testing

About Compliance Testing Compliance Tested Solutions

About Compliance Testing

Compliance Testing Overview Avaya Interfaces Eligible For Testing Compliance Testing FAQs Compliance Testing Guide(s) (PDF)

Compliance Tested Solutions

DevConnect Marketplace Search Applications Notes

Labs & Sandboxes

Remote Labs Procurement Benefits

Remote Labs

Remote Labs Overview Avaya Aura Session Manager Avaya Aura AE Services & Communication Manager Self Services (Experience Portal) Avaya Proactive Outreach Manager Avaya Contact Center Elite

Procurement Benefits

About DevConnect Procurement Access/View Procurement Catalog Procurement FAQs DevConnect Procured System Support

Program

Program Overview Program Benefits Membership Options

Program Overview

DevConnect Membership Levels DevConnect Program Guide (PDF) DevConnect Program FAQs

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Co-Marketing

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Avaya Elite Multichannel

Last Release: 6.6.0.3 (November 2021)

Learning

The educational resources below are available to help developers learn how to use the Avaya Elite Multichannel interfaces.

Sample Applications

The EMC SDK includes sample applications that demonstrate:

  • Agent login
  • Voice call handling
  • Email handling
  • SMS handling
  • Web chat handling

To access the latest EMC SDK resources, including the sample applications download, go to Releases and select EMC Desktop API under the Downloads tab.

Quick Links