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Avaya Breeze™ Client SDK External Application API

Interfaces

Originally developed with the primary goal of supporting control interactions for headset vendors, the Avaya Breeze™ Client SDK External Application API will support most desktop applications that seeks to implement call controls and to discover calls through JSON messaging. The Avaya Breeze™ Client External Application API allows developers to enhance their applications by tapping into capabilities of the Avaya Equinox™ Client (desktop client only) to affect call control requests.

  • When developing an application that uses the External Application API, Avaya recommends that partners integrate their applications with the Avaya Equinox application first as a reference implementation.
  • The External Application API uses JSON to exchange data with the external Application.
  • API capabilities include make/receive calls, Add or Remove Video, Hold and Retrieve, and Mute capabilities. A full list of capabilities is defined in the API guide.
  • Special note: The Avaya Equinox™ Client External Application API is designed only for desktop implementation. There is currently no API for mobile or other non-desktop implementations

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