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Avaya Equinox™ Client External Application API


Originally developed with the primary goal of supporting control interactions for headset vendors, the External Application API will support most desktop applications that seeks to implement call controls and to discover calls through JSON messaging. The Avaya Breeze™ Client External Application API allows developers to enhance their applications by tapping into capabilities of the Avaya Equinox™ Client (desktop client only) to affect call control requests.

  • When developing an application that uses the External Application API, Avaya recommends that partners integrate their applications with the Avaya Equinox application first as a reference implementation.
  • The External Application API uses JSON to exchange data with the external Application.
  • API capabilities include make/receive calls, Add or Remove Video, Hold and Retrieve, and Mute capabilities. A full list of capabilities is defined in the API guide.
  • Special note: The Avaya Equinox™ Client External Application API is designed only for desktop implementation. There is currently no API for mobile or other non-desktop implementations

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