Avaya Interaction Center

Last Release: 7.3.10 (Aug 2021)

Release 7.0

Avaya Interaction Center 7.0 was released in July 2005; Service Pack 5 (7.0.5) was issued in January 2008. Release 7.0 is NOT the latest release of Avaya Interaction Center and is not recommended for new development.

IMPORTANT The following end of sale and end of support dates have been announced:
  • End of sale: September 30, 2005
  • End of support: November 1, 2009
Additional information about the end of sale and end of support dates can be found here. For all new development, Avaya recommends that developers use the latest release of Avaya Interaction Center.

Software Development Kits

The Workflow Designer is included as part of the Avaya Interaction Center platform and is not available as a separate download.

Developer Documentation

Release history

End of Sale Nov 2022 (view notice)

End of Support Jul 2014 (view notice)

End of Support May 2012 (view notice)

End of Support Nov 2009 (view notice)

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