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IP Office Technical Webinar

SMDR Update

IP Office Release 4.2 Configuration Service And SMDR Update

The new IP Office Configuration Web Service presents an XML interface for programming a subset of configuration parameters on IP Office, specifically in the area of users, button programming and groups. In this session you will learn how to install the service, understand the principles behind the new interface and pick up programming tips on how to use it most efficiently.

Also, release 4.2 introduces a new way to receive Station Message Detail Reporting (SMDR) records directly from IP Office without the need to install the Delta Server. This new interface also includes extensions to show which extension is responsible for generating an external call when twinning or call diverts are enabled. In this session you will learn how to configure the new output and what differences can be expected compared to Delta Server output.

Webinar Information

Date: Wednesday, August 6th, 2008
Time: 11:00am - 12:30pm ET


  • Emil Ratnam, Avaya Development Engineer
  • Clive Flewin, Avaya Development Engineer

Webinar Materials