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IP Office

Release 8.1

IP Office Release 8.1 was made generally available in July 2012; Service Pack 11 (Release 8.1.11) was issued in December 2014. This is NOT the latest IP Office release; the latest release is recommended for new development.

Impact on DevConnect Members

With the release of IP Office 9.0 in September 2013, DevConnect no longer compliance tests solutions with IP Office Release 8.1. Although the document below was issued with Release 8.1, and includes information about compliance testing with that release, it includes important information about IP Office Server Edition and amendments to SIP Trunking behavior that you may find useful:

New In This Release

IP Office Release 8.1 includes the following new and enhanced features.

IP Office Server Edition:

  • IP Office Release 8.1 introduces the new IP Office Server Edition for midsize enterprises.
  • Supports up to 1000 users at a single site or across up to 32 locations.
  • The primary and optional secondary server run on the IP Office Linux platform.
  • Optional expansion systems runs on the IP Office Linux and/or IP500 V2 platforms.
  • TAPI Wave is not supported on IP Office Linux platform servers, but is supported on IP500 V2 expansion system platform servers.
  • Otherwise, the Server Edition supports the same APIs, and uses the same SDKs, as the existing IP Office editions.
  • Supports direct media for SIP trunks.

SIP Trunking Modifications and Additions:

  • SIP From in Clear when privacy is requested
    SIP Lines now support the Send From in Clear field. IP Office sends the Caller Id in the clear in the SIP From header for outbound anonymous calls. By default, Send From in Clear is disabled.
  • SIP User-Agent header included to identify IP Office in SIP trunk calls
    IP Office identifier is now included in the SIP header. This feature supports enhanced SIP Server header information in all 18x response messages such as Trying, Ringing, etc.
  • IP Office can send UPDATE without SDP for session refresh over SIP trunk
    The addition of this new audit mechanism validates that the connection is in place. If not, the IP Office frees the trunk, thereby improving network resource utilization.
  • From header is used by IP Office as calling identity whatever presence of P-Asserted-Identity (PAI)
    The administrator now has the option of selecting which Caller Id information to use for displaying on the user equipment. By default, IP Office displays PAI caller id present in the sIP / tel uri consistent with pre-Release 8.1 behavior.
  • Turn off OPTIONS if registration can do keep-alive
    In IP Office Release 8.0, OPTIONS requests are sent to regularly check if the SIP Line is in service. With IP Office Release 8.1, it is now possible to send frequent REGISTER requests to keep the line in service rather than using OPTIONS.
  • Fax G711 pass through mode including SG3
    IP Office Release 8.1 now supports Super G3 fax transmission.
  • IP Office now supports nonce caching for the proactive insertion SIP credentials into outgoing SIP requests
    Beginning in Release 8.1, IP Office caches the nonce received with the challenge or with the Authentication-Info header. IP Office uses this information to proactively insert the SIP credentials into all outgoing SIP messages.
  • All outgoing SIP requests may be authenticated by the SIP network with the exception of CANCEL requests
    All methods support presence of (proxy)-authorization headers, except CANCEL (RFC compliance). For short term, INVITE, Re-INVITE, UPDATE and BYE support the presence of such headers.

Configuration Web Service SDK:

The IP Office Release 8.1 Configuration Web service includes two new primary service methods, GetSEUnitConfiguration and SetSEUnitConfiguration, that have been introduced specifically for use with IP Office Server Edition systems. Full details are included in the IP Office Configuration Web Service Programmer's Guide, which is available for download below.

The new version of the Configuration Web Services SDK, issued with Service Pack 4, offers compatibility with IP Office Release 8.1 SP4, 8.1 FP1 and earlier. It is supported for use with Windows XP (32-bit), Windows 2003 SP1, Windows Vista (32 bit and 64 bit), Windows 7 (32 bit and 64 bit), Windows Server 2008 R2 and Windows 8 (32 bit and 64 bit). The usage of a server operating system being recommended for higher load environments.

Existing solutions using the Configuration Web Service SDK must be re-compiled with the new version of the toolkit in order to be able to successfully interface with IP Office Release 8.1. Note that the new version of the toolkit is also backward compatible with IP Office Releases 7.0 and 8.0. DevConnect members developing applications for release 7.0 or 8.0 should also make use of the new version.

Feature Pack 1:

Feature Pack 1 delivers a number of time sensitive features and quality enhancements as well as providing support for the D100 SIP DECT wireless solution, the Analog Trunk Module (ATM4U) V2 Line Card and the Combination Card ATM V2.

Developer Documentation

TAPI and DevLink Drivers

TAPI, DevLink and TAPI Wave drivers are included on the IP Office User CD associated with the IP Office release and service pack you are using:

Release 8.1.11
The TAPI, DevLink and TAPI Wave drivers to be used with IP Office 8.1.11 are included on the IP Office User CD 4.2.61. Alternatively, you can download the installers below:

Release 8.1.10
TAPI, DevLink and TAPI Wave drivers issued with IP Office 8.1.10 are on User CD 4.2.59, which includes:

  • TAPI 2 & 3: 1.0.0.0.40
  • DevLink: 1.0.0.5
  • TAPI Wave XP: 2.0.0.0
  • TAPI Wave Vista / Windows 7: 3.0.0.0

Release 8.1.9 and 8.1.8
TAPI, DevLink and TAPI Wave drivers issued with IP Office 8.1.9 and 8.1.10 are on User CD 4.2.57, which includes:

  • TAPI 2 & 3: 1.0.0.0.40
  • DevLink: 1.0.0.5
  • TAPI Wave XP: 2.0.0.0
  • TAPI Wave Vista / Windows 7: 3.0.0.0

Release 8.1.7
TAPI, DevLink and TAPI Wave drivers for use with IP Office 8.1.7 are on the IP Office User CD 4.2.56, which includes:

  • TAPI 2 & 3: 1.0.0.0.39
  • DevLink: 1.0.0.5
  • TAPI Wave XP: 2.0.0.0
  • TAPI Wave Vista / Windows 7: 3.0.0.0

Release 8.1.5 and 8.1.6
TAPI, DevLink and TAPI Wave drivers for use with IP Office 8.1.5 and 8.1.6 are on the IP Office User CD 4.2.53, which includes:

  • TAPI 2 & 3: 1.0.0.0.38
  • DevLink: 1.0.0.5
  • TAPI Wave XP: 2.0.0.0
  • TAPI Wave Vista / Windows 7: 3.0.0.0

Release 8.1.4 and earlier
TAPI, DevLink and TAPI Wave drivers for use with IP Office 8.1.4 and earlier are on the IP Office User CD 4.2.48, which includes:

  • TAPI 2 & 3: 1.0.0.0.37
  • DevLink: 1.0.0.5
  • TAPI Wave XP: 2.0.0.0
  • TAPI Wave Vista / Windows 7: 3.0.0.0

Members who are registered for PLDS can download User CDs from Avaya Support.

Software Development Kits

Developer Documentation

Developer Documentation

The SMDR interface is described in Chapter 14 of the document below: