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Avaya IP Office™ Contact Center

Development Tools & Configurations


Effective September 30, 2019, Avaya is no longer selling Avaya IP Office Contact Center. Release 10.1 is the final IP Office Contact Center software release. Additional information about the EoS can be found here.

For IP Office Contact Center customers, Avaya now offers migration to Avaya Contact Center Select and Avaya Call Reporting.

The following tools and configurations are available to help you build custom applications using the IP Office Contact Center interfaces.

Web Service Collection Software Development Kit (WSC SDK)

The WSC SDK provides resources to help developers build custom client application using the IP Office Contact Center WSC Web services. The SDK comprises:

  • Programmer and API documentation.
  • WSDL for the WSC Web services.
  • Sample Java application.

The SDK is available for download under Releases for the release of IP Office Contact Center you are using.

Release News

Latest Release