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Avaya IP Office™ Contact Center

Interfaces

IMPORTANT

Effective September 30, 2019, Avaya is no longer selling Avaya IP Office Contact Center. Release 10.1 is the final IP Office Contact Center software release. Additional information about the EoS can be found here.

For IP Office Contact Center customers, Avaya now offers migration to Avaya Contact Center Select and Avaya Call Reporting.



The following IP Office Contact Center interfaces are supported by DevConnect:

Web Service Collection (WSC)

WSC comprises a set of Web services that enable the creation of custom contact center agent, monitoring and supervisor applications. The WSC Web services interface is defined using WSDL; the data protocol is SOAP.
Learn more

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