Products Products
Support & Forums Support & Forums
Compliance Testing Compliance Testing
Labs & Sandboxes Labs & Sandboxes
Program Program
Co-Marketing Co-Marketing
Avaya Experience Platform Avaya Enterprise Cloud Avaya Client SDK Avaya Aura Platform See All Products Find Developer Resources

Avaya Experience Platform

Overview Interfaces Learning Support Options Compliance Testing

Avaya Enterprise Cloud

Overview Interfaces Learning Support Options Compliance Testing

Avaya Client SDK

Overview Programming Docs Developer Downloads Licensing Support & Testing

Avaya Aura Platform

Application Enablement Services Communication Manager Presence Services Snap-in Session Manager System Manager Session Border Controller
About DevConnect Support Submit Support Tickets Support Forums Other Support Options

About DevConnect Support

Support Options Support FAQs Supported Platforms and Interfaces

Submit Support Tickets

Procured System Support
For procurement issues or questions Remote Lab Support
For issues and questions related to DevConnect remote labs Membership & Program Support
For membership and program benefits questions General Support
For general issues not covered by the other support tickets

Support Forums

Avaya Client SDK AEServices DMCC APIs AEServices JTAPI AEServices Web Services Avaya Workspaces Avaya Experience Platform Orchestration Designer All Forums

Other Support Options

Product Notices Non-DevConnect Support Resources

Compliance Testing

About Compliance Testing Compliance Tested Solutions

About Compliance Testing

Compliance Testing Overview Avaya Interfaces Eligible For Testing Compliance Testing FAQs Compliance Testing Guide(s) (PDF)

Compliance Tested Solutions

DevConnect Marketplace Search Applications Notes

Labs & Sandboxes

Remote Labs Procurement Benefits

Remote Labs

Remote Labs Overview Avaya Aura Session Manager Avaya Aura AE Services & Communication Manager Self Services (Experience Portal) Avaya Proactive Outreach Manager Avaya Contact Center Elite

Procurement Benefits

About DevConnect Procurement Access/View Procurement Catalog Procurement FAQs DevConnect Procured System Support

Program

Program Overview Program Benefits Membership Options

Program Overview

DevConnect Membership Levels DevConnect Program Guide (PDF) DevConnect Program FAQs

Program Benefits

Membership Benefits DevConnect Procurement Co-marketing

Membership Options

Manage My Portfolio/Solutions Manage My Profile

Co-Marketing

Co-Marketing Benefits Relationship Benefits

Co-Marketing Benefits

Co-Marketing Overview Logos Marketplace Co-branded Collateral Select Product Program

Relationship Benefits

Social Media 8-and-Out Podcasts Sponsorships Advertising

Avaya Chatbot Snap-in

Latest Release: 3.10 (January 2023)

Release 3.3

Chatbot Snap-in Release 3.3 was made generally available in July 2017. Patch 1 was issued in November 2017. This is NOT the latest release of this snap-in to the Avaya Breeze Platform. The latest release is recommended for new development.

IMPORTANT Early releases of the Avaya BotConnector (formerly Chatbot) Snap-in are end of support effective October 31, 2020. Additional information about the end of sale and end of support dates can be found here. For all new development, Avaya recommends that developers use the latest release of the Avaya BotConnector Snap-in for Avaya Oceana Solution.
Overview Downloads

New in Release 3.3

Avaya ChatBot Snap-in 3.3 has introduced the following new and enhanced features:

  • Support for Avaya Oceana Solution serviceability feature to display Chatbot Snap-in lifecycle messages on the System Manager Monitoring Service page.
  • Supports grouping of similar attributes.
  • TLS version 1.2 support for inbound requests in the cluster.

For more detailed information about these features, see the Avaya ChatBot Snap-in Reference, which is available under the Downloads tab.

Compatibility and Interoperability

Chatbot Snap-in Release 3.3 interoperates with the following Avaya product releases:

  • Avaya Automated Chat 2.0
  • Avaya Breeze Platform 3.3.1
  • Avaya Aura System Manager 7.1
  • Avaya Oceana Solution 3.3
  • Avaya Engagement Designer 3.3

Release history

Generally Available

End of Sale Jan 2023 (view notice)

End of Sale Jul 2022 (view notice)

End of Support Jan 2022 (view notice)

End of Support Earlier Releases (view notice)

Release 3.3

The following resources should be used with the Chatbot Snap-in Release 3.3:

Software Development Kits

Developer & Product Documentation

Quick Links