The Avaya Co-Browsing Snap-in exposes a client-side Javascript API that enables developers to create Web pages that support co-browsing for agents and customers.

Co-Browsing operations

The following operations are supported for use in agent Web pages:

• Request a new co-browsing session
• Join an existing session
• Request or release control of an existing session

The following operations are supported for use in customer Web pages:

• Initialize the customer for a co-browsing session.
• Request a new co-browsing session.
• Join an existing session.
• Grant or revoke control of an existing session.
• Pause and subsequently resume an existing session.
• Logout of an existing session.

The JavaScript SDK is part of the Avaya Client SDK, available here.