Products Products
Support & Forums Support & Forums
Compliance Testing Compliance Testing
Labs & Sandboxes Labs & Sandboxes
Program Program
Co-Marketing Co-Marketing
Avaya Experience Platform Avaya Enterprise Cloud Avaya Client SDK Avaya Aura Platform See All Products Find Developer Resources

Avaya Experience Platform

Overview Interfaces Learning Support Options Compliance Testing

Avaya Enterprise Cloud

Overview Interfaces Learning Support Options Compliance Testing

Avaya Client SDK

Overview Programming Docs Developer Downloads Licensing Support & Testing

Avaya Aura Platform

Application Enablement Services Communication Manager Presence Services Snap-in Session Manager System Manager Session Border Controller
About DevConnect Support Submit Support Tickets Support Forums Other Support Options

About DevConnect Support

Support Options Support FAQs Supported Platforms and Interfaces

Submit Support Tickets

Procured System Support
For procurement issues or questions Remote Lab Support
For issues and questions related to DevConnect remote labs Membership & Program Support
For membership and program benefits questions General Support
For general issues not covered by the other support tickets

Support Forums

Avaya Client SDK AEServices DMCC APIs AEServices JTAPI AEServices Web Services Avaya Workspaces Avaya Experience Platform Orchestration Designer All Forums

Other Support Options

Product Notices Non-DevConnect Support Resources

Compliance Testing

About Compliance Testing Compliance Tested Solutions

About Compliance Testing

Compliance Testing Overview Avaya Interfaces Eligible For Testing Compliance Testing FAQs Compliance Testing Guide(s) (PDF)

Compliance Tested Solutions

DevConnect Marketplace Search Applications Notes

Labs & Sandboxes

Remote Labs Procurement Benefits

Remote Labs

Remote Labs Overview Avaya Aura Session Manager Avaya Aura AE Services & Communication Manager Self Services (Experience Portal) Avaya Proactive Outreach Manager Avaya Contact Center Elite

Procurement Benefits

About DevConnect Procurement Access/View Procurement Catalog Procurement FAQs DevConnect Procured System Support

Program

Program Overview Program Benefits Membership Options

Program Overview

DevConnect Membership Levels DevConnect Program Guide (PDF) DevConnect Program FAQs

Program Benefits

Membership Benefits DevConnect Procurement Co-marketing

Membership Options

Manage My Portfolio/Solutions Manage My Profile

Co-Marketing

Co-Marketing Benefits Relationship Benefits

Co-Marketing Benefits

Co-Marketing Overview Logos Marketplace Co-branded Collateral Select Product Program

Relationship Benefits

Social Media 8-and-Out Podcasts Sponsorships Advertising

Avaya Context Store Snap-in

Latest Release: 3.10 (January 2023)

Release 3.0

Avaya Context Store Snap-in Release 3.0 was made generally available in August 2014; Feature Pack 2 (Release 3.0.2) was issued in February 2015. This is NOT the latest release of this Avaya Breeze snap-in. The latest release is recommended for new development.

IMPORTANT The following end of sale and end of support dates have been announced for the Avaya Breeze platform and selected snap-ins as stand-alone products. The Avaya Oceana Solution still depends on Avaya Breeze; therefore, the Avaya Oceana Solution offer includes Avaya Breeze, Context Store, Co-browsing, and Engagement Designer. Support for these components will continue as part of the Avaya Oceana Solution.
  • End of sale: November 15, 2022
    • Avaya Breeze
    • Context Store
    • Engagement Call Control
    • Engagement Designer
  • End of sale: February 15, 2023 / End of Support: February 15, 2024
    • Co-browsing
    • WebRTC
Additional information about the end of sale and end of support dates can be found here.
Overview Downloads

New in Release 3.0.2

The Feature Pack release introduces:

  • Geo-redundancy: Context Store now supports Service Preservation and Session Preservation across two geographically dispersed data centers.
  • Alternative identifiers for Contexts: In addition to contextIds, alternative identifiers (aliasIds) can be used to retrieve and manipulate Context information in the datagrid.

See the Release Notes, available under the Downloads tab, for more information.

New in Release 3.0

This is the first release of the Avaya Context Store snap-in. Key features for developers include:

  • Context Store REST API: used to create, retrieve, update and delete context objects via a simple, secure and open RESTful Interface.
  • Context Store Pluggable Data Connector for Avaya Orchestration Designer: simplifies the ability to access Context Store REST interface from within Avaya Experience Portal.
  • Context Store Java API: simplifies access of Java clients to the Context Store REST API.
  • Context Store SDK: contains the Java API, API documentation, sample applications, etc.
  • Capacity Planning Tool: used to plan the throughput of the system for different Context sizes and leases.

Compatibility and Interoperability

The following Avaya product releases are required to use the Avaya Context Store Snap-in Release 3.0.2:

  • Avaya Engagement Development Platform Release 3.0.2.
  • Avaya Aura System Manager Release 6.3.10.

Release history

Generally Available

End of Sale Feb 2023 (view notice)

Release 3.0.2 Release 3.0.1 Release 3.0

The following resources should be used with the Context Store Snap-in Release 3.0.2:

Release Notes

Software Development Kit

  • Context Store Snap-in SDK, Release 3.0.2 (6.9 MB .zip)
    This archive includes:
    • Context Store Java SDK
    • Developer Guide for Java SDK
    • Sample Java client code (uses Java SDK)
    • Sample C# client code (uses ContextStoreRest API)

Developer & Product Documentation

Development Tools and Other Resources

  • Context Store Pluggable Data Connector, Release 3.0.2 (2.6 MB .zip)
    Use the Context Store Pluggable Data Connector (PDC) with Avaya Orchestration Designer to simplify building Avaya Experience Portal speech applications that integrate with Context Store.
  • Context Store PDC Sample Applications (4.03 MB .zip)
    Contains sample call-flow applications that can used in Avaya Orchestration Designer (and Experience Portal) to test the Context Store Pluggable Data Connector and learn about its features. The use and purpose of each of these sample applications is described in the Avaya Context Store Snap-in Developer Guide.
  • Capacity Planner Tool, Release 3.0 (351 KB .zip)
    Use the tool to calculate the maximum number of active Context instances that can be supported in the Context Store, and the amount of memory needed.
  • POSTMAN Collections, Release 3.0.2 (11 KB .zip)
    Import these REST commands into the POSTMAN Web client and use them to exercise and observe the Context Store REST API capabilities.
  • CSNotifications Sample Consumer Client, Release 3.0.2 (5.0 MB .zip)
    Run this sample consumer application to test Context Store Notifications.

The following resources should be used with the Context Store Snap-in Release 3.0.1:

Release Notes

Software Development Kit

  • Context Store SDK, Release 3.0.1 (6.75 MB .zip)
    This archive includes:
    • Context Store Java SDK
    • Developer Guide for Java SDK
    • Sample Java client code (uses Java SDK)
    • Sample C# client code (uses ContextStoreRest API)

Developer & Product Documentation

Development Tools and Other Resources

  • Context Store Pluggable Data Connector, Release 3.0.1 (2.35 MB .zip)
    Use the Context Store Pluggable Data Connector (PDC) with Avaya Orchestration Designer to simplify building Avaya Experience Portal speech applications that integrate with Context Store.
  • Context Store PDC Sample Applications (4.03 MB .zip)
    Contains sample call-flow applications that can used in Avaya Orchestration Designer (and Experience Portal) to test the Context Store Pluggable Data Connector and learn about its features. The use and purpose of each of these sample applications is described in the Avaya Context Store Snap-in Developer Guide.
  • Capacity Planner Tool, Release 3.0 (351 KB .zip)
    Use the tool to calculate the maximum number of active Context instances that can be supported in the Context Store, and the amount of memory needed.
  • POSTMAN Collections, Release 3.0 (11 KB .zip)
    Import these REST commands into the POSTMAN Web client and use them to exercise and observe the Context Store REST API capabilities.
  • CSNotifications Sample Consumer Client (5.00 MB .zip)
    Run this sample consumer application to test Context Store Notifications.

The following resources should be used with the Context Store Snap-in Release 3.0:

Software Development Kit

  • Context Store SDK, Release 3.0 (6.75 MB .zip)
    This archive includes:
    • Context Store Java SDK
    • Developer Guide for Java SDK
    • Sample Java client code (uses Java SDK)
    • Sample C# client code (uses ContextStoreRest API)

Developer & Product Documentation

Development Tools and Other Resources

  • Context Store Pluggable Data Connector, Release 3.0 (2.35 MB .zip)
    Use the Context Store Pluggable Data Connector (PDC) with Avaya Orchestration Designer to simplify building Avaya Experience Portal speech applications that integrate with Context Store.
  • Context Store PDC Sample Applications (4.03 MB .zip)
    Contains sample call-flow applications that can used in Avaya Orchestration Designer (and Experience Portal) to test the Context Store Pluggable Data Connector and learn about its features. The use and purpose of each of these sample applications is described in the Avaya Context Store Snap-in Developer Guide.
  • Capacity Planner Tool, Release 3.0 (351 KB .zip)
    Use the tool to calculate the maximum number of active Context instances that can be supported in the Context Store, and the amount of memory needed.
  • POSTMAN Collections, Release 3.0 (11 KB .zip)
    Import these REST commands into the POSTMAN Web client and use them to exercise and observe the Context Store REST API capabilities.

Quick Links