Avaya Engagement Designer

Latest Release: 3.8.1 (April 2021)

Educational Resources

These educational resources are available to help you learn how to develop services with Avaya Engagement Designer that are deployed on the Avaya Breeze Platform.

Know-how Video Series

This occasional video series provides a quick introduction to the features, capabilities and use of the Avaya Engagement Designer.


Replays, slides and Q&As from DevConnect-hosted webinars:

Sample Workflow Definitions

Beginning with Release 3.4, sample workflow definitions, also called templates, are included with the Avaya Engagement Designer installation. Users can access the sample workflow definitions from the Designer page.

Avaya Learning Courses

Avaya Learning offers a range of training courses for Avaya Breeze Snap-in developers, including: