Engagement Designer 3.3 introduces the following new and enhanced features:
- Two new tasks were added to the palette - the Interactive Voice task and the Error task.
- Pre-created templates to help create workflow definitions.
- The task properties pane will now display in a separate browser window on the canvas.
- An improved interface for greater ease in creating workflow routing rules.
- Routing rules replace Service Profiles as the method for routing calls to users.
For more detailed information, see the section New in this release in Chapter 1 of the Avaya Engagement Designer Reference, which is available under the Downloads tab.
The following are the minimum Avaya product releases required to use Avaya Engagement Designer 3.3:
- Avaya Breeze Platform Release 3.3.1.
- Avaya Media Server Release 7.8.
The supported internet browsers are:
- Firefox — version 33 or earlier
- Chrome — version 53 or later
- Internet Explorer — version 11 or later
- Safari — version 5.1 or later