Avaya Engagement Designer

Latest Release: 3.8.1 (April 2021)

Release 3.6

The Avaya Engagement Designer Release 3.6 was made generally available in April 2019; Feature Pack 1 (Release 3.6.1) was issued in July 2019. This is NOT the latest release of Avaya Engagement Designer. The latest release is recommended for new development.

IMPORTANT The following end of sale and end of support dates have been announced for the Avaya Breeze platform and selected snap-ins as stand-alone products. The Avaya Oceana Solution still depends on Avaya Breeze; therefore, the Avaya Oceana Solution offer includes Avaya Breeze, Context Store, Co-browsing, and Engagement Designer. Support for these components will continue as part of the Avaya Oceana Solution.
  • End of sale: November 15, 2022
    • Avaya Breeze
    • Context Store
    • Engagement Call Control
    • Engagement Designer
  • End of sale: February 15, 2023 / End of Support: February 15, 2024
    • Co-browsing
    • WebRTC
Additional information about the end of sale and end of support dates can be found here.

Feature in the new Release

Engagement Designer 3.6.1 introduces the following new and enhanced features:

  • Added diff tool enhancements to resolve the difference in mapping, fx and gold stamped wf’s
  • Updated the rules editor and IFTTT task
  • Added new functions, including isEmpty(), trim(), leftPad(), rightPad()
  • Enabled server side pagination
  • Enabled bulk import/export of deployed worfklows and bulk export of drafted workflows

For more detailed information, see the Avaya Engagement Designer Reference and Developer Guides, which are available under the Downloads tab.

New In Release 3.6

There are no new features in this release. For information about interoperability and a detailed description of the full feature set, see the Reference and Developer Guides, which are available under the Downloads tab.

Compatibility and Interoperability

The following are the minimum Avaya product releases required to use Avaya Engagement Designer 3.6.1:

  • Avaya Breeze Platform Release
  • Avaya Media Server Release 8.0.

The supported internet browsers are:

  • Firefox — version 33 or earlier
  • Chrome — version 53 or later
  • Internet Explorer — version 11 or later
  • Safari — version 5.1 or later

Release history

Generally Available