The following interfaces are available for third-party application development:

SocialConnector ReST APIs and Sample App

The SocialConnector ReST API uses the Social Request API to send social messages to the Avaya Oceana Solution and the Callback Request API to post a response message from an Avaya Oceana agent or bot. For detailed information about API methods and events, see the SocialConnector Snap-in Developer API Reference Guide available under Releases for the release of the SocialConnector Snap-in you are using.