Avaya Work Assignment Snap-in

Latest Release: 3.10 (January 2023)

Release 3.4

Avaya Work Assignment Snap-in Release 3.4 was made generally available in December 2017; Service Pack 1 (Release was issued in May 2018. This is NOT the latest release of the Work Assignment snap-in. The latest release is recommended for new development.

IMPORTANT Early releases of the Work Assignment Snap-in are end of support effective October 31, 2020. Additional information about the end of sale and end of support dates can be found here. For all new development, Avaya recommends that developers use the latest release of Work Assignment Snap-in for Avaya Oceana Solution.


The following Avaya product releases are required to use the Avaya Work Assignment Snap-in 3.4:

  • Avaya Breeze Release 3.4
  • Avaya Aura System Manager Release 7.1.2
  • Avaya Engagement Designer Release 3.4
  • Avaya Context Store Snap-in Release 3.4
  • Avaya Control Manager Release 8.0.3

Release history

Generally Available

End of Sale Jan 2023 (view notice)