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Avaya Oceana Solution

Release 3.2.1

Avaya Oceana Solution 3.2 Feature Pack 1 (Release 3.2.1) was made generally available in December 2016. This is not the latest release of the Avaya Oceana Solution. The latest release is recommended for new development.

New and enhanced features in Avaya Oceana Solution 3.2.1 include:

  • Support for use with Avaya Aura Release 6.3, in addition to Avaya Aura Release 7.1.
  • Support for customer journeys across multiple sessions.
  • User interface enhancements.
  • Footprint reduction.
  • Serviceability and security enhancements.
  • Localization.

For more detailed information about these features, see the Solution Description, which is available under the Downloads -> Release and Overview Information tab.

In addition, Release 3.2.1 includes the following releases of components that provide programming interfaces supported by DevConnect:

Assisted Chat Client APIs

Reference Clients

WebRTC Voice Client APIs

Software Development Kit

Developer Documentation

Sample Customer Journey Workflow

Postman Collections