Release 3.2.1

Avaya Oceana Solution 3.2 Feature Pack 1 (Release 3.2.1) was made generally available in December 2016. This is not the latest release of the Avaya Oceana Solution. The latest release is recommended for new development.

IMPORTANT The following end of sale and end of support dates have been announced:
  • End of sale: July 17, 2017
  • End of support: July 7, 2018
Additional information about the end of sale and end of support dates can be found here. For all new development, Avaya recommends that developers use the latest release of Avaya Oceana Solution.

New in Release 3.2.1

New and enhanced features in Avaya Oceana Solution 3.2.1 include:

  • Support for use with Avaya Aura Platform Release 6.3, in addition to Avaya Aura Platform Release 7.1.
  • Support for customer journeys across multiple sessions.
  • User interface enhancements.
  • Footprint reduction.
  • Serviceability and security enhancements.
  • Localization.

For more detailed information about these features, see the Solution Description, which is available under Downloads.

In addition, Release 3.2.1 includes the following releases of components that provide programming interfaces supported by DevConnect:

Avaya Breeze Platform

Other Avaya Components

Release history

Generally Available

End of Support Dec 2023 (view notice)

End of Support Jul 2023 (view notice)

End of Support Sep 2021 (view notice)

Assisted Chat Client APIs

Reference Clients

WebRTC Voice Client APIs

Software Development Kit

Developer Documentation

Sample Customer Journey Workflow

Postman Collections