Avaya Oceana Solution Release 3.5

Release 3.5

Avaya Oceana Solution 3.5 was made generally available in August 2018; Avaya Oceana Solution Release 3.5 Service Pack 1 was issued in December 2018. This is not the latest release of the Avaya Oceana Solution. The latest release is recommended for new development.

IMPORTANT The following end of sale and end of support dates have been announced:

End of sale: April 2, 2019
End of support: April 2, 2019

Additional information about the end of sale and end of support dates can be found here. For all new development, Avaya recommends that developers use the latest release of Avaya Oceana Solution.

Overview Downloads

For information about new and enhanced features in this release, see the Solution Description, which is available under Downloads.

Release 3.5.0.1 includes the following releases of components that provide programming interfaces supported by DevConnect:

Avaya Breeze

Other Avaya Components

Release history

End of Support Oct 2020 (view notice)

Developer APIs and Documentation Developer Tools and Resources Release and Overview Documentation

Assisted Chat Client APIs

Reference Clients

Avaya Oceana Android Assisted Chat Reference Client, Release 3.5.0.1 (68.1 MB .zip)
Client file checksum (MD5): 7f71aef2f39d50cecbd5fb2c7ed4f2fb
Avaya Oceana Web-based Assisted Chat Reference Client, Release 3.5.0.1 (7.8 MB .zip)
Client file checksum (MD5): ef521c6e353905d204733cb32076e4da
Avaya Oceana Chat Transcript Filtering Reference Client, Release 3.5.0.1 (3.17 MB .zip)
Client file checksum (MD5): 7de717070a80289d1fab0591c567f923
Avaya Oceana Android Assisted Chat Reference Client, Release 3.5 (82.1 MB .zip)
Client file checksum (MD5): e1820d41ca471791af7eec8c843f772e
Avaya Oceana Web-based Assisted Chat Reference Client, Release 3.5 (5.35 MB .zip)
Client file checksum (MD5): a3b514bc2d28a01dbfd2a3598103de58

WebRTC Voice Client APIs

Software Development Kit

Avaya Oceana Web, Voice & Video Client SDK, Release 3.5.0.1 (151.87 MB .zip)
SDK file checksum (MD5): 44156a933ae04b3889e05d8b98247abd
Avaya Oceana WebRTC Voice Client SDK, Release 3.5 (137 MB .zip)
SDK file checksum (MD5): fd6c665e751a146c0886e717bfc3cda1

Developer Documentation

Generic Channel APIs

Avaya Oceana Generic Channel Reference Client, Release 3.5.0.1 (8.52 MB .zip)
Avaya Oceana Generic Channel Reference Client, Release 3.5 (8.52 MB .zip)

Avaya Oceana Email Open Interfaces Sample Client, Release 3.5.0.1 (17.63 MB .zip)
Avaya Oceana Email Open Interfaces Developer Guide, Release 3.5.0.1 (PDF)
Avaya Oceana Communication Manager Vectors, Release 3.5.0.1 (13.53 .zip)
Avaya Oceana Communication Manager Vectors, Release 3.5 (13.45 .zip)
Avaya Oceana PDC for Avaya Experience Portal, Release 3.5 (98.73 KB .zip)

Sample Customer Journey Workflow

Avaya Oceana Sample Workflow Definitions and Prompts for Avaya Engagement Designer, Release 3.5.0.1 (2.26 MB .zip)
Avaya Oceana Sample Workflow Definitions and Prompts for Avaya Engagement Designer, Release 3.5 (1.87 MB .zip)
Contains sample assisted Workflow Definitions for Oceana chat, email, SMS, voice and WebRTC channels. The workflow definitions can be uploaded to Avaya Engagement Designer and deployed on the Avaya Breeze Platform.
Avaya Oceana Sample Self Service Application for Avaya Experience Portal, Release 3.5 (123.38 MB .zip)
Sample Avaya Oceana self service workflow, created with Avaya Orchestration Designer for deployment on Avaya Experience Portal.
Avaya Oceana Sample Self Service Application for Avaya Experience Portal - Support Files (13.5 MB .zip)

Postman Collections

Avaya Oceana Work Assignment Postman Collections, Release 3.2 (14 KB .zip)
Collections of HTTP requests that can be used in the Postman ReST client to exercise the full set of Oceana Work Assignment ReST API capabilities.

Quick Links

SDKs Snap-ins Interfaces Sample Workflows

Avaya Experience Platform

Avaya Enterprise Cloud

Avaya Client SDK

Avaya Aura Platform

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