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Avaya OneCloud Private

Telephony Services API (TSAPI) SIPREC API Call Details Recording API

Avaya Client SDK

Overview Programming Docs Developer Downloads Licensing Support & Testing

Avaya Oceana Solution

Assisted Chat Clients APIs Generic Channel APIs Digital Connector APIs Avaya Analytics BotConnector Snap-in Co-browsing Snap-in Context Store Snap-in CRMGateway Snap-in Engagement Designer Social Connector Snap-in Work Assignment Snap-in

Avaya Aura Platform

Application Enablement Services Communication Manager Presence Services Snap-in Session Manager System Manager Session Border Controller for Enterprise

See More Products

Avaya OneCloud UCaaS

IP Office Platform Avaya Workplace Client Avaya Vantage Device IP Deskphones Avaya Videoconferencing Endpoints

Avaya OneCloud CCaaS

Avaya Elite Multichannel Avaya Aura Contact Center Avaya Contact Center Select Avaya Orchestration Designer Avaya Workspaces for CC Elite Avaya Experience Portal Avaya Proactive Outreach Manager
About Devconnect Support Submit Support Tickets Support Forums Other Support Options

About DevConnect Support

Support Options Support FAQ Supported Platforms and Interfaces

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Procured System Support
For procurement issues or questions Remote Lab Support
For issues and questions related to DevConnect remote labs Membership & Program Support
For membership and program benefits questions General Support
For general issues not covered by the other support tickets

Support Forums

Breeze Client SDK Engagement Designer Aura AE Services DMCC APIs Aura AE Services JTAPI Aura Contact Center Orchestration Designer

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Compliance Testing

About Compliance Testing Compliance Tested Solutions

About Compliance Testing

Compliance Testing Overview Avaya Interfaces Eligible For Testing Compliance Testing FAQ Compliance Testing Guide(s) (PDF)

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Labs & Sandboxes

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Remote Labs

Remote Labs Overview Avaya Aura Session Manager Avaya Aura AE Services & Communication Manager Self Services (Experience Portal) Avaya Proactive Outreach Manager Avaya Contact Center Elite

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Avaya Oceana Solution

Latest Release: 3.9 (July 2022)

Release 3.8

Avaya Oceana Solution 3.8 was made generally available in September 2020; Feature Pack 2 (Release 3.8.2) was issued April 2022. This is not the latest release of the Avaya Oceana Solution. The latest release is recommended for new development.

Overview Downloads

For information about new and enhanced features in this release, see the Solution Description, which is available under Downloads.

Release 3.8.2 includes the following releases of components that provide programming interfaces supported by DevConnect:

Avaya Breeze Platform

Other Avaya Components

Release history

Generally Available

End of Support Sept. 2021 (view notice)

End of Support Oct. 2020 (view notice)

Release and Overview Documentation Developer APIs and Documentation Developer Tools and Resources

Assisted Chat Client APIs

Reference Clients

WebRTC Voice Client APIs

Beginning with release 3.8, the Avaya WebRTC Connect SDK replaces the Avaya Oceana Web, Voice, and Video SDK. Get the latest Avaya WebRTC Connect SDK here.

Avaya Digital Connector (Messaging) APIs

Generic Channel APIs

Sample Customer Journey Workflow

Postman Collections