Reference Clients

• Avaya Oceana Web-based Assisted Chat Reference Client, Release 3.8.1.1 (5.47 MB .zip)
• Avaya Oceana Web-based Assisted Chat Reference Client, Release 3.8 (5.1 MB .zip)
  Client file checksum (MD5): a36e3a077b8b19968c44dca8b11669c0
• Avaya Oceana Chat Transcript Filtering Reference Client, Release 3.8.1.1 (13.68 MB .zip)
• Avaya Oceana Chat Transcript Filtering Reference Client, Release 3.8 (14.89 MB .zip)
  Client file checksum (MD5): 906e2dc129033668068d21a2fc26f972
• Avaya Oceana Android Assisted Chat Reference Client, Release 3.8.1.1 (14.47 MB .zip)
• Avaya Oceana iOS Assisted Chat Reference Client, Release 3.8.1.1 (36.13 MB .zip)

Beginning with release 3.8, the Avaya WebRTC Connect SDK replaces the Avaya Oceana Web, Voice, and Video SDK. Get the latest Avaya WebRTC Connect SDK here.

• Avaya Digital Connector (Messaging) SDK, Release 3.8.1.1 (51.8 MB .zip)
• Avaya Digital Connector (Messaging) SDK, Release 3.8.1 (49.5 MB .zip)
• Avaya Digital Connector (Messaging) SDK, Release 3.8 (37.65 MB .zip)

• Avaya Oceana Generic Channel Reference Client, Release 3.8.2 (11.83 MB .zip)
• Avaya Oceana Generic Channel Reference Client, Release 3.8.1.1 (11.8 MB .zip)
• Avaya Oceana Generic Channel Reference Client, Release 3.8.1 (11.24 MB .zip)
• Avaya Oceana Generic Channel Reference Client, Release 3.8.0.1 (11.24 MB .zip)
• Avaya Oceana Generic Channel Reference Client, Release 3.8 (8.15 MB .zip)

• Avaya Oceana Email Open Interfaces Sample Client, Release 3.8.2 (17.63 MB .zip)
• Avaya Oceana Email Open Interfaces Sample Client, Release 3.8.1.1 (17.63 MB .zip)
• Avaya Oceana Email Open Interfaces Developer Guide, Release 3.8.2 (PDF)
• Avaya Oceana Email Open Interfaces Developer Guide, Release 3.8.1 (PDF)
• Avaya Oceana Communication Manager Vectors, Release 3.8 (17.8 KB .zip)
  Client file checksum (MD5): cc35b050f2a89139dbb9ddbccd6a31f9
• Avaya Oceana PDC for Avaya Experience Portal, Release 3.8.1 (18.01 KB .zip)

Sample Customer Journey Workflow

• Avaya Oceana Sample Workflow Definitions and Prompts for Avaya Engagement Designer, Release 3.8.2 (2.95 MB .zip)
• Avaya Oceana Sample Workflow Definitions and Prompts for Avaya Engagement Designer, Release 3.8.1.1 (2.95 MB .zip)
• Avaya Oceana Sample Workflow Definitions and Prompts for Avaya Engagement Designer, Release 3.8.1 (1.43 MB .zip)
• Avaya Oceana Sample Workflow Definitions and Prompts for Avaya Engagement Designer, Release 3.8 (2.72 MB .zip)
  Contains sample assisted Workflow Definitions for Oceana chat, email, SMS, voice and WebRTC channels. The workflow definitions can be uploaded to Avaya Engagement Designer and deployed on the Avaya Breeze Platform.
• Avaya Oceana Sample Self Service Application for Avaya Experience Portal, Release 3.8.1 (138.21 MB .zip)
• Avaya Oceana Sample Self Service Application for Avaya Experience Portal, Release 3.8 (74.84 MB .zip)
• Avaya Oceana Sample Self Service Application Source for Avaya Experience Portal, Release 3.8.1 (143.47 MB .zip)
• Avaya Oceana Sample Self Service Application Source for Avaya Experience Portal, Release 3.7.0.1 & 3.8 (73.89 MB .zip)
  Sample Avaya Oceana self service workflow, created with Avaya Orchestration Designer for deployment on Avaya Experience Portal. Note: The Sample Application Source files are required to modify the sample application.
• Avaya Oceana Sample Self Service Application for Avaya Experience Portal - Support Files (13.5 MB .zip)

Postman Collections

• Avaya Oceana Work Assignment Postman Collections, Release 3.2 (14 KB .zip)
  Collections of HTTP requests that can be used in the Postman ReST client to exercise the full set of Oceana Work Assignment ReST API capabilities.