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Operational Analyst

Last Release: 7.3.10 (August 2021)

Learning

The educational resources on this page are available from DevConnect to help you develop solutions against the Operational Analyst interfaces.

Training Presentations

Integrating with Avaya CMS and Operational Analyst

This presentation was originally given to DevConnect members in 2005. It describes how to use the Operational Analyst Data API to access historical and real-time Avaya Interaction Center data, and historical Call Management System (CMS) data.

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