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Operational Analyst

Last Release: 7.3.10 (August 2021)

Release 7.2

Operational Analyst Release 7.2 was made generally available in May 2009; Service Pack 6 was issued May 2013. This is NOT the latest release of Operational Analyst: the latest release is recommended for new development.

IMPORTANT The following end of sale and end of support dates have been announced:
  • End of sale: April 2, 2012
  • End of support: July 31, 2014
Additional information about the end of sale and end of support dates can be found here. For all new development, Avaya recommends that developers use the latest release of Avaya Operational Analyst.
Overview Downloads

New in Release 7.2

Operational Analyst Release 7.2 includes the following new and enhanced features:

  • The ability to capturie and report agent state information by channel.
  • Cross-domain authentication, which provides graded authentication that allows users from different domains to access and execute reports.
  • Operational Analyst 7.2 now supports:
    • Windows Server 2003 release 2
    • Windows Vista, for OA Report Client with Internet Explorer version 7.0
    • Solaris 10
    • AIX 6.1.
    • Microsoft SQL Server 2005 database
    • Oracle 11g
    • DB2 9.5
    • Microsoft Internet Explorer 7.0 browser
    • Apache Tomcat 6.0.18 for AIX
    • Cognos 7.4
    • VMWare ESX version 3 infrastructure
  • Operational Analyst 7.2 no longer supports:
    • Microsoft SQL Server 2000
    • Solaris 9
    • AIX 5.2L or 5.3
    • IBM Websphere
    • Oracle 9i

Release history

End of Sale Nov 2022 (view notice)

End of Support Jul 2014 (view notice)

End of Support May 2012 (view notice)

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