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Avaya Experience Platform

Overview Interfaces Learning Support Options Compliance Testing

Avaya Enterprise Cloud

Overview Interfaces Learning Support Options Compliance Testing

Avaya Client SDK

Overview Programming Docs Developer Downloads Licensing Support & Testing

Avaya Aura Platform

Application Enablement Services Communication Manager Presence Services Snap-in Session Manager System Manager Session Border Controller
About DevConnect Support Submit Support Tickets Support Forums Other Support Options

About DevConnect Support

Support Options Support FAQs Supported Platforms and Interfaces

Submit Support Tickets

Procured System Support
For procurement issues or questions Remote Lab Support
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For general issues not covered by the other support tickets

Support Forums

Avaya Client SDK AEServices DMCC APIs AEServices JTAPI AEServices Web Services Avaya Workspaces Avaya Experience Platform Orchestration Designer All Forums

Other Support Options

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Compliance Testing

About Compliance Testing Compliance Tested Solutions

About Compliance Testing

Compliance Testing Overview Avaya Interfaces Eligible For Testing Compliance Testing FAQs Compliance Testing Guide(s) (PDF)

Compliance Tested Solutions

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Labs & Sandboxes

Remote Labs Procurement Benefits

Remote Labs

Remote Labs Overview Avaya Aura Session Manager Avaya Aura AE Services & Communication Manager Self Services (Experience Portal) Avaya Proactive Outreach Manager Avaya Contact Center Elite

Procurement Benefits

About DevConnect Procurement Access/View Procurement Catalog Procurement FAQs DevConnect Procured System Support

Program

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Program Overview

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Co-Marketing

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Co-Marketing Benefits

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Proactive Contact

Last Release: 5.2.0.2 (Sep 2020)

Development Tools & Configurations

IMPORTANT The following end of sale and end of support dates have been announced:
  • End of sale: December 31, 2020
  • End of support: December 31, 2022
Release 5.2.x.x is the final Avaya Proactive Contact release. Additional information about the end of sale and end of support dates along with migration information can be found here.

There are currently no development tools or developer configurations available to help developers use the Avaya Proactive Contact interfaces.

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