Avaya Proactive Outreach Manager

Latest Release: 4.0.2 (October 2022)


These educational resources are available provide examples and help you learn how to develop applications using Avaya Proactive Outreach Manager interfaces.

Avaya Learning Training Courses

Avaya Proactive Outreach Manager Course

Avaya Learning offers a series of on-demand training courses for Avaya POM and Avaya Orchestration Designer developers, installers and others with a general interest. Learn more about the course

Sample Applications

Blood Donor Service

The POM Blood Donor Service sample application demonstrates how to use the POM plugin for Avaya Orchestration Designer to perform tasks such as creating a custom POM application, retrieving contact information within an application, updating completion status and adding contacts to running jobs. The application is invoked as part of a POM campaign. Its primary purpose is to solicit participation in a blood donation drive. Functionality is also offered to allow callees to choose the form of contact used for a subsequent information campaign. Learn more and download the sample application