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Proactive Outreach Manager

Educational Resources

These educational resources are available provide examples and help you learn how to develop applications using Proactive Outreach Manager interfaces.

On-line Training Courses

Proactive Outreach Manager Course

Take this free, on-demand, self-paced training course for an introduction to Proactive Outreach Manager (POM) and its capabilities. Learn how to build outbound campaign management applications using Avaya Aura® Orchestration Designer and the POM pluggable data connector.
Learn more and take the course

Sample Applications

Blood Donor Service

The POM Blood Donor Service sample application demonstrates how to use the POM plugin for Avaya Aura® Orchestration Designer to perform tasks such as creating a custom POM application, retrieving contact information within an application, updating completion status and adding contacts to running jobs. The application is invoked as part of a POM campaign. Its primary purpose is to solicit participation in a blood donation drive. Functionality is also offered to allow callees to choose the form of contact used for a subsequent information campaign.
Learn more and download the sample application

Release News

Latest Release

Featured Resources


POM On-line Training Course
Take the course