Avaya Proactive Outreach Manager Sample Application

Latest Release: 4.0.2 (October 2022)

Blood Donor Service

About The Sample Application

The Avaya Proactive Outreach Manager (POM) Blood Donor Service sample application demonstrates how to use the POM plugin for Avaya Orchestration Designer to perform tasks such as creating a custom POM application, retrieving contact information within an application, updating completion status and adding contacts to running jobs.

The application is invoked as part of a POM campaign. Its primary purpose is to solicit participation in a blood donation drive. Functionality is also offered to allow callees to choose the form of contact used for a subsequent information campaign.

The application is written using Avaya Orchestration Designer and runs on Avaya Experience Portal. A connection to POM is maintained via the POM Pluggable Data Connector (PDC) component.

Target Avaya Platform

The sample application has been verified as being functional with the following Avaya products:

  • Avaya Orchestration Designer Release 6.0
  • Avaya Experience Portal Release 6.0
  • Avaya Proactive Outreach Manager Release 2.5

Sample Application Downloads