Namespace: Common

Classes

AnnotationShapeInfo

Members

<static, readonly> AgentControlState :String

Type:

• String

Properties:

Name	Type	Default	Description
AGENTCONTROLTRUESTATE	String	true	Agent is in control mode
AGENTCONTROLFALSESTATE	String	false	Agent is not in control mode
AGENTCONTROLPENDINGSTATE	String	pending	Agent control request is in pending mode
AGENTCONTROLEXPIREDSTATE	String	expired	Agent control request is in expired mode

<static, readonly> AnnotationShapeType :String

Annotation type attributes

Type:

• String

Properties:

Name	Type	Default	Description
ANNOTATIONSHAPETYPERECTANGLE	String	rect	Annotation shape type rectangle
ANNOTATIONSHAPETYPECIRCLE	String	circle	Annotation shape type circle
ANNOTATIONSHAPETYPEFREEHAND	String	path	Annotation shape type freehand

<static, readonly> CobrowseState :String

Cobrowse state attributes

Type:

• String

Properties:

Name	Type	Default	Description
COBROWSEAGENTREADYTOCOBROWSESTATE	String	Waiting for Customer	Cobrowse state is agent ready to cobrowse
COBROWSECUSTOMERREADYTOCOBROWSESTATE	String	Waiting for Agent	Cobrowse state is customer ready to cobrowse
COBROWSEINPROGRESSSTATE	String	InProgress	Cobrowse state is in inprogress
COBROWSEIDLESTATE	String	Idle	Cobrowse state is in idle
COBROWSEAWAYSTATE	String	Away	Cobrowse state is in Away
COBROWSEPAUSEDSTATE	String	Paused	Cobrowse state is in Paused