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Avaya Engagement Development Platform

is the new name for Avaya Aura® Collaboration Environment

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Join the program to:

  • Get access to technical support for your solution
  • Get access to compliance testing for your solution
  • Get access to co-marketing tools like the Marketplace for your solution
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Validating your Avaya Engagement Development Platform configuration

Download the latest release of the Engagement Development Platform (EDP) Tester to verify your end-to-end configuration of EDP and Avaya snap-ins. The Tester has been updated to include VoiceXMLDialog API testing using a VoiceXML script.
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Defining International Support Hotline workflows with Avaya Engagement Designer

It’s easy to define workflows to handle calls into a company’s international support hotline using Avaya Engagement Designer, and this video will show you how with a step-by-step example for this use case.
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