Download the latest release of the Engagement Development Platform (EDP) Tester to verify your end-to-end configuration of EDP and Avaya snap-ins. The Tester has been updated to include VoiceXMLDialog API testing using a VoiceXML script.
It’s easy to define workflows to handle calls into a company’s international support hotline using Avaya Engagement Designer, and this video will show you how with a step-by-step example for this use case.
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Learn how to integrate assisted and automated experience management services with these new and updated sample applications, now available from DevConnect.
Get new Contact Center Select sample applications
Get updated Avaya Aura Contact Center sample applications