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Learn how to integrate assisted and automated experience management services in the contact center with these new and updated sample applications, now available from DevConnect. The applications demonstrate how to integrate Avaya Contact Center Select or Avaya Aura® Contact Center with a front- or back-end Avaya Aura® Experience Portal system to faciltate seamless transfer from assisted to automated service and vice versa.
Get new Contact Center Select sample applications
Get updated Avaya Aura Contact Center sample applications
Is engaging with customers critical to the businesses you support? Watch the replay of the DevConnect webinar presented in January 2015 and discover how developers and business analysts alike can create solutions that manage customer communications and associated business processes - without having to write any code!
Watch the replay
IP Office Release 9.1 is now generally available. DevConnect members with a solution that was compliance tested with IP Office 9.0 or earlier must resubmit their solution for testing to be compliant with Release 9.1. Beginning with this release, IP Office 500 V2 and IP Office Server Edition become two distinct DevConnect platforms. Members are required to select the appropriate IP Office platform when registering a solution for compliance testing. For more information, see: