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Avaya Contact Center Select

The new multichannel contact center solution for midsize enterprises

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Avaya Aura® System Manager Routing Web Service

Use the new Routing Web service to manipulate all System Manager routing administration data, including adaptation rules, network routing policies, dial patterns, locations, location patterns, SIP entities, entity links and domains. The Web service, which has been introduced as part of Avaya Aura Release 6.2 Feature Pack 4, enables the creation of custom solutions that provide an alternative to using System Manager's own Routing user interface.
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