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Tutorials
Auth Tutorial
Here is a simple example demonstrating how to retrieve the Breeze SSO Token from the UAC set cookie, and how to use that Token to configure the Customer Interaction Service Package.
//Authentication will be carried out by Breeze Auth Service - by redirect to a remote login page
//Auth token will then be set by UAC as a cookie
var SSOCookie = $cookies.get('UACCookieSession');
var authToken = { header: 'Authorization', value: SSOCookie };
//CIS Package Config
var config = {
uacConfiguration: new AvayaCustomerServices.Config.UACConfiguration({
enabled: true,
clientInfo: {
id: 'sampleApp'
},
serverInfo: {
apiUrl: 'https://BREEZE-FQDN/services/UnifiedAgentController/UACAPI'
},
notificationInfo: {
broadcastUrl: 'https://BREEZE-FQDN/services/Broadcast-UnifiedAgentController/broadcast',
fallbackTransport: 'websocket'
},
authenticationInfo: {
enabled: true,
tokens: ['Authorization']
//this is a list of Token types (header type) that the package will use
// i.e. in this case 'Authorization' token
}
})
};
function startCIS() {
var client = new AvayaCustomerServices(config);
var clientSession = client.createClientSession();
// Set token to SDK token store
clientSession.setToken(authToken);
var agent = clientSession.createAgent();
var work = clientSession.createWork();
var interactions = work.getInteractions();
var workRequests = work.getWorkRequests();
//now either setup eventListeners or databinding
...
}
