Avaya Aura Session Manager Release 6.2 includes the following new and enhanced features:

• Session Manager call preservation for contact centers
  Call preservation enables a contact center call to remain active when there is a failure of core Session Manager or failure of a connection to Session Manager. Call preservation ensures that ongoing SIP sessions or call transactions, such as conference, transfer, or hold, continue without interruption or outage.
• Session Manager Network Connect Service
  Session Manager Network Connect Service (NCS) provides routing services to VoIP endpoints based on Communication Server 1000 (CS 1000).
• Conference Factory URI
  Conference Factory URI feature enables seamless integration of Session Manager with conference capabilities of conference products, such as Avaya Aura Conferencing, Meeting Exchange, Communication Manager, and SIP endpoints, including Avaya Desktop Video Device.
• Network-wide bandwidth management
  Network-wide bandwidth management provides enhanced support for centralized video and voice call admission control with bandwidth sharing and Avaya Aura Conferencing Solution interoperability for media server CAC and mid-call video down speeding.
• Avaya Aura solution scalability enhancements.
• Support for Cisco endpoints.
• Support for Solution for Midsize Enterprise and RPM-level patching.