Avaya Aura Contact Center Release 7.1 was made generally available in July 2019; Service Pack 1 (Release 7.1.2.1) was issued in August 2022. This is the latest release of Avaya Aura Contact Center and is recommended for new development.
Avaya Aura Contact Center Release 7.1 was made generally available in July 2019; Service Pack 1 (Release 7.1.2.1) was issued in August 2022. This is the latest release of Avaya Aura Contact Center and is recommended for new development.
Avaya Aura Contact Center Release 7.1.2.1 includes the following new and enhanced features. Detailed information about what's new in the release can be found in Chapter 2 of the Overview and Specification guide, available for download under the Downloads - Release & Product Information tab:
The following APIs, and associated SDKs, have been added or enhanced in Avaya Aura Contact Center 7.1.2:
Avaya Aura Contact Center Release 7.1.2 includes the following new and enhanced features. Detailed information about what's new in the release can be found in Chapter 2 of the Overview and Specification guide, available for download under the Downloads - Release & Product Information tab:
The following APIs, and associated SDKs, have been added or enhanced in Avaya Aura Contact Center 7.1.1:
Avaya Aura Contact Center Release 7.1.1 includes the following new and enhanced features. Detailed information about what's new in the release can be found in Chapter 2 of the Overview and Specification guide, available for download under the Downloads - Release & Product Information tab:
Avaya Aura Contact Center Release 7.1.0.3 includes the following new and enhanced features. Detailed information about what's new in the release can be found in Chapter 2 of the Overview and Specification guide, available for download under the Downloads - Release & Product Information tab:
The following APIs, and associated SDKs, have been added or enhanced in Avaya Aura Contact Center 7.1:
Avaya Aura Contact Center Release 7.1 includes the following new and enhanced features. Detailed information about what's new in the release can be found in Chapter 2 of the Overview and Specification guide, available for download under the Downloads - Release & Product Information tab:
The following versions of SDKs and other developer resources should be used with the Avaya Aura Contact Center Release 7.1.x:
The following versions of SDKs and other developer resources should be used with the Avaya Aura Contact Center Release 7.1.x:
The following versions of SDKs and other developer resources should be used with the Avaya Aura Contact Center Release 7.1.x:
JDBC, Windows and UNIX ODBC drivers are available from InterSystems Cache.
To be able to use third-party headsets with Agent Desktop deployed in embedded softphone mode, the Headset Interface DLL must be registered on the client machine. To register the DLL, extract and install the MSI file below onto the client machine.