Avaya IP Deskphones 96x1 Series SIP Software Release 7.0

96x1 Series SIP Software Release 7.0

Release 7.0 was made generally available in August 2015 and is supported for installation on Avaya 9601, 9608, 9608G, 9611G, 9621G, 9641G, and 9641GS IP deskphones. This is NOT the latest release of SIP software for installation on Avaya 96x1 IP deskphones. The latest release is recommended for new development.

SIP 7.0 supports the Push and Web APIs.
SIP 7.0 does not support the phonexml push type.

Important The following end of sale and end of support dates have been announced:
Avaya IP Deskphone Models: 9601

End of sale: Jun 13, 2017
End of Support: Jun 13, 2020
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Avaya IP Deskphone Models: 9608

End of sale: Dec 08, 2014
End of Support: Mar 14, 2019
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Avaya IP Deskphone Models: 9608G, 9611G

End of sale: Mar 09, 2020
End of Support: Mar 09, 2023
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Avaya IP Deskphone Models: 9621G, 9641G

End of sale: Mar 14, 2016
End of Support: Mar 14, 2019
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Avaya IP Deskphone Model: 9641GS

End of sale: June 13, 2022
End of Support: December 13, 2024
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For all new development, Avaya recommends that developers use the latest available SIP software release.

Overview Downloads

Features in the new release

New features in SIP 7.0.1 include:

New Hunt Group Busy button allows users to opt in or out of a hunt group and includes a visual indication of their status in that hunt group.
Support for TLS 1.2.

New features in SIP 7.0 include:

Support for Bluetooth headsets on 9641G and 9641GS deskphones.
Service Observing from SIP Deskphones: The Service Observing feature allows a supervisor or other authorized user to use their SIP deskphone to activate an observing session towards a station, an agent LoginID or VDN to listen in and possibly talk on calls received by the station/agent or VDN for the purposes of quality control and training. This functionality requires Avaya Aura Call Center Elite 7.0.1.
256-bit Advanced Encryption Standard (AES-256) media encryption
Support for the reception and display of a “secure call indicator” that tells the end user when the signaling and media is secure.
Support for RTCP-XR

For detailed information about what's new in the release and compatibility with Avaya platforms, see the Readme documents, available under the Downloads - Release Information tab.