SharedControlDisconnectReason Enumeration |
Namespace: Avaya.ClientServices
public enum SharedControlDisconnectReason
Member name | Value | Description | |
---|---|---|---|
InvalidError | 0 | The shared control feature is not supported. Happens when activating shared control on H.323 protocol (Currently APIs are available irrespective of protocol. This error is returned only in H.323). No resolution is possible. | |
LocallyDisconnected | 1 | The shared control connection was disconnected by the client user's SharedControlService.DeactivateSharedControl action. | |
ControlledEndpointEnded | 2 | The shared control connection was disconnected by the controlled endpoint. Happens when the desk phone is logged off or another controlling client activated shared control with the desk phone. User can try to activate shared control again to resolve this error. | |
LinkDown | 3 | The shared control connection is down. | |
AuthenticationError | 4 | The authentication is rejected by server. Can occur in any operation related to the shared control. No user resolution possible, if problem persists consult support team. | |
ConnectionError | 5 | The desk phone doesn't respond at any stage of the shared control establishment and the connection cannot be established properly. The shared control connection cannot be automatically recovered by the controlling endpoint. User can try to activate shared control again to resolve this error. | |
InvalidStateError | 6 | There is already active shared control connection with the same endpoint. The active shared control connection is not deactivated and stays active. No user resolution possible, if problem persists consult support team. | |
ServerError | 7 | The activation of the shared control connection is rejected by server. Happens when shared control is not supported by the server (for instance, when SBC is not configured for shared control) or when the shared control is activated when there is no controllable endpoint available. | |
ServerEndedError | 8 | The shared control connection is ended by server for any reason. | |
GeneralError | 9 | The shared control connection is ended for other reasons. | |
LocalControlLinkError | 10 | The shared control connection is disconnected because of network issues on the Soft Client side. Network outage or connection with active server has been lost. The controlling endpoint will make an attempt to restore the link once network is up. | |
RemoteControlLinkError | 11 | The shared control connection is disconnected because of network issues on the desk phone side. Network outage on the desk phone side or the desk phone connection with active server has been lost. Controlling endpoint will make an attempt after 30 seconds to automatically restore the link. On the 6th try, if the link is not restored, ConnectionError will be sent. | |
ControllingEndpointEnded | 13 | The shared control connection with this client instance was disconnected by the controlling endpoint. This happens when the controlling endpoint is logged off or switches from "Desk Phone" mode to "This Computer" mode. |
© 2017 Avaya Inc. All Rights Reserved.