Products Products
Support & Forums Support & Forums
Compliance Testing Compliance Testing
Labs & Sandboxes Labs & Sandboxes
Program Program
Co-Marketing Co-Marketing
Avaya Experience Platform Avaya Enterprise Cloud Avaya Client SDK Avaya Aura Platform See All Products Find Developer Resources

Avaya Experience Platform

Overview Interfaces Learning Support Options Compliance Testing

Avaya Enterprise Cloud

Overview Interfaces Learning Support Options Compliance Testing

Avaya Client SDK

Overview Programming Docs Developer Downloads Licensing Support & Testing

Avaya Aura Platform

Application Enablement Services Communication Manager Presence Services Snap-in Session Manager System Manager Session Border Controller
About DevConnect Support Submit Support Tickets Support Forums Other Support Options

About DevConnect Support

Support Options Support FAQs Supported Platforms and Interfaces

Submit Support Tickets

Procured System Support
For procurement issues or questions Remote Lab Support
For issues and questions related to DevConnect remote labs Membership & Program Support
For membership and program benefits questions General Support
For general issues not covered by the other support tickets

Support Forums

Avaya Client SDK AEServices DMCC APIs AEServices JTAPI AEServices Web Services Avaya Workspaces Avaya Experience Platform Orchestration Designer All Forums

Other Support Options

Product Notices Non-DevConnect Support Resources

Compliance Testing

About Compliance Testing Compliance Tested Solutions

About Compliance Testing

Compliance Testing Overview Avaya Interfaces Eligible For Testing Compliance Testing FAQs Compliance Testing Guide(s) (PDF)

Compliance Tested Solutions

DevConnect Marketplace Search Applications Notes

Labs & Sandboxes

Remote Labs Procurement Benefits

Remote Labs

Remote Labs Overview Avaya Aura Session Manager Avaya Aura AE Services & Communication Manager Self Services (Experience Portal) Avaya Proactive Outreach Manager Avaya Contact Center Elite

Procurement Benefits

About DevConnect Procurement Access/View Procurement Catalog Procurement FAQs DevConnect Procured System Support

Program

Program Overview Program Benefits Membership Options

Program Overview

DevConnect Membership Levels DevConnect Program Guide (PDF) DevConnect Program FAQs

Program Benefits

Membership Benefits DevConnect Procurement Co-marketing

Membership Options

Manage My Portfolio/Solutions Manage My Profile

Co-Marketing

Co-Marketing Benefits Relationship Benefits

Co-Marketing Benefits

Co-Marketing Overview Logos Marketplace Co-branded Collateral Select Product Program

Relationship Benefits

Social Media 8-and-Out Podcasts Sponsorships Advertising

Avaya Aura Presence Services Snap-in

Latest Release: 10.1 (December 2021)

Release 7.1

Avaya Aura Presence Services Release 7.1 was made generally available in May 2017. Feature Pack 1 (Release 7.1.1) was issued in August 2017 as part of Avaya Aura Platform Release 7.1.1. Feature Pack 2 (Release 7.1.2) was issued in December 2017 as part of Avaya Aura Platform Release 7.1.2. This is NOT the latest release of Presence Services. The latest release is recommended for new development.

IMPORTANT The following end of sale and end of support dates have been announced:
  • End of sale: October14, 2019
  • End of support: December 14, 2020
Additional information about the end of sale and end of support dates can be found here. For all new development, Avaya recommends that developers use the latest release of the Avaya Presence Services Snap-in.
Overview Downloads

New in Release 7.1.2

Avaya Aura Presence Services 7.1.2 includes the following new and enhanced features:

  • Zang Federation enables the ability to send IMs as SMS to a mobile user, and to receive SMS from a mobile user and deliver it as IM to an Aura user.
  • Presence Services Release 7.1.2 supports generic federation with other XMPP servers.
  • Kernel-based Virtual Machine (KVM).
  • Presence Services Connector Release 7.1.2 supports a Service Attribute “Privileged User”, which will accept the login name of the presence-enabled Avaya Aura user.
  • Support for self-identity using REST API.

New in Release 7.1.1

There are no new features in this release. For information about interoperability and a detailed description of the full feature set, see the Reference and Developer Guides, which are available under the Downloads tab.

New in Release 7.1

Avaya Aura Presence Services 7.1 includes the following new and enhanced features:

  • Presence Services is now compliant with the security requirements stated in Defense Information Systems Agency (DISA) Security Technical Implementation Guide (STIG).
  • Federation with Nextplane.
  • Interoperates with Avaya Multimedia Messaging (MM) and an external XMPP federation system, such as Openfire, to support XEP-0045 style Multi-User Chat between Avaya MM-enabled users and external XMPP federation users.
  • Support for data filtering option.
  • Compatible with existing Avaya endpoints that are used with Presence Services Release 6.2.x and 7.0.x.

Release history

Generally Available

End of Support Mar 2023 (view notice)

End of Support Dec. 2020 (view notice)

End of Support Jul. 2018 (view notice)

  • 6.2 (May 2013)
  • 6.1 (Apr 2011)
Release and Product Information LPS API PS Connector

Release Notes

Product Documentation

Software Development Kits

Developer Documentation

Software Development Kits

Developer Documentation

Quick Links