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Author Message
04/09/2016 02:36:15
Subject: How to barge-in with a Record node
#1
luoeugene
Joined: May 15, 2015
Messages: 2
Offline
hello sir:
I want to record the voice which the caller said in Record Node.Before record it I will play a long prompt.Now How to barge-in the prompt when the caller begin to speek?I have tried many ways including add a grammer but it didn't work.Thanks!
PM
05/09/2016 19:50:27
Subject: Re:How to barge-in with a Record node
#2
WilsonYu
Joined: Nov 6, 2013
Messages: 3950
Offline
It's a property you can set in the prompt editor. When you are in the Prompt Main tab, make sure the barge-in property is set to "true" in the list of Prompt Levels, and the Barge-in type is set to speech.
PM
06/09/2016 04:37:33
Subject: ??:How to barge-in with a Record node
#3
luoeugene
Joined: May 15, 2015
Messages: 2
Offline
I'm sure that the barge-in property is set to "true" in the list of Prompt Levels, and the Barge-in type is set to speech.And this is the default setting when you start the prompt editor.But it doesn't work.Until prompt finishes playing began recording.
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PM
06/09/2016 10:29:51
Subject: Re:How to barge-in with a Record node
#4
WilsonYu
Joined: Nov 6, 2013
Messages: 3950
Offline
Try to move the prompt outside of the Record item.

According to the vxml specs:

https://www.w3.org/TR/voicexml20/#dml2.3.6
PM
11/06/2018 09:00:18
Subject: Re:How to barge-in with a Record node
#5
RicardoSosa
Joined: Dec 1, 2011
Messages: 43
Offline
Hello Wilson,

I tried to move the prompt to an announce node before de record node and it is not working either.

Is there any way to make this barge-in work?

Regards.
PM
11/06/2018 12:31:24
Subject: Re:How to barge-in with a Record node
#6
WilsonYu
Joined: Nov 6, 2013
Messages: 3950
Offline
Are you running simulation or on the platform? It's better to take a look at the trace.log with the showxml property turned on to make sure the vxml is generated as expected.
PM
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