For an initial period following the first release, and until further notice, all DevConnect members are entitled to FREE techical support for all Avaya Breeze® Client SDK development issues.
After the initial period, DevConnect members will be entitled to free Tier 1 and Tier 2 technical support. DevConnect Technology Partners and enhanced level Registered Members will be entitled to Tier 3 and Tier 4 support hours as part of their membership benefits and can purchase additional support hours via the DevConnect Procurement option.
Use the Technical Support request option to request application development support.
DevConnect Technology Partners and other test-enabled members with commercial solutions that utilize or interface with Avaya platforms to provide end customers with key communications and collaboration functionality may be eligible to undertake DevConnect Compliance Testing.
Successful completion of DevConnect Compliance Testing provides Avaya customers, sales/channels and support personnel with important configuration information, published in the form of a DevConnect Application Note, to aid in deployment and troubleshooting of joint solutions.
For more information, and to request compliance testing, refer to the Compliance Testing overview.
Important; Technology Partners should discuss their requirments with their Business Development Manager at the earliest opportunity, before submitting a solution for testing.