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Avaya Aura Application Enablement Services

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Avaya Aura Application Enablement Services (AE Services) is a server-based software solution that provides an enhanced set of telephony APIs (Application Programming Interfaces), protocols, and Web Services. Application Enablement Services makes the full-functionality customization capabilities of Avaya communication solutions accessible by corporate application developers, third-party Independent Software Vendors (ISVs), Authorized BusinessPartners, and Systems Integrators.
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  • Provides the ability for traditional IT data application developers to interface with Avaya Aura Communication Manager.
  • Leverage the power of real-time telephony and system management functions of Communication Manager.
  • Provide a standard and familiar method for IT data application developers.
  • Supports existing Call Center application requirements.
  • Consolidates multiple CTI server platforms onto a single server.

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Guidance for Applications Using SLH and/or MRs
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