Avaya Aura Application Enablement Services

Latest Release: 10.2 (Dec 2023)

Release 6.3.3

Avaya Aura Application Enablement Services (AE Services) Release 6.3.3 was made generally available in June 2014 as part of Avaya Aura Platform 6.2 Feature Pack 4. The release includes a full set of reissued SDKs, Clients and server software, plus a number of updated product and developer guides. This is not the latest AE Services release and is out of support. The latest release is recommended for new development.

Important The following end of sale and end of support dates have been announced:
  • End of sale: July 2, 2018
  • End of support: July 2, 2019
Additional information about the end of sale and end of support dates can be found here. For all new development, Avaya recommends that developers use the latest release of Avaya Aura AE Services.

Features in the new release

With the introduction of 21-digit dial plan support and other enhanced features in Avaya Aura 6.2 Feature Pack 4, DevConnect members are encouraged to enhance and update their applications for AE Services 6.3.3 and other related Avaya Aura product releases. DevConnect Technology Partners are strongly encouraged to resubmit current solutions for formal Compliance Testing.

AE Services Release 6.3.3 includes the following new and enhanced features:

  • CTI events support up to 21 digits
    The number of digits in the address of the Calling Party Number and the Connected Number is increased to 21.
  • Virtual IP for Geo Redundant High Availability (GRHA)
    The GRHA feature extends to VMware offers, with virtual IP address support for System Platform and VMware offers.
  • VMWare specific requirement
    AE Services vApplication supports VMWare versions 5.0, 5.1 and 5.5.
  • New CTI events elements
    New optional event elements are included on Call Redirected, Busy/Unavailable and Reorder/Denial events, resulting in additional information on events notified via the TSAPI, JTAPI, DMCC and CVLAN interfaces.
  • Security enhancements to support FIPS and JITC.
  • TSAPI and CVLAN supported on MS Windows 2012.

For detailed information about what's new in this releases, see Chapter 3 of the Avaya Aura Application Enablement Services Overview and Specification, which is available under the Downloads - Product Overview tab.

Compatibility Information

Compatibility with AE Services Release 5.2, 6.1 and 6.2 Applications

All DMCC, Web Services, JTAPI and TSAPI applications created with the AE Services Release 5.2.x, 6.1.x or 6.2 SDKs and client libraries will work seamlessly on AE Services Release 6.3.3 without the need to recompile code and without the need to replace any third-party library components.

Note: AE Services 5.2, 6.1 and 6.2 DMCC applications must specify the appropriate protocol version. If a protocol version is not specified, the server will default to 6.3 and the application may receive unexpected XML messages with added elements and/or receive new XML messages.

Compatibility with Communication Manager Releases

AE Services 6.3.3 is compatible with the following Communication Manager Releases:

  • Communication Manager 5.2.1
  • Communication Manager 6.0.x
  • Communication Manager 6.2
  • Communication Manager 6.3
  • Communication Manager 6.3.2
  • Communication Manager 6.3.6

Compatibility with System Platform Releases

AE Services 6.3.3 on System Platform is compatible with the following versions of System Platform:

  • System Platform R6.3.4.08007.0.

Release history

Important Note: This is a sample implementation of a client media stack designed to demonstrate the RTP processing capabilities of the DMCC SDK. Click here for important information about using the Media Stack in production environments.

DMCC Java SDK and Documentation

DMCC XML SDK and Documentation

DMCC .NET SDK and Documentation

Media Stack Documentation

Additional Resources

The DMCC APIs rely on the TSAPI service for Call Control, Logical Device, Snapshot and Routing services. The TSAPI Programmers Reference provides information that DMCC developers will find useful, such as details of parameters, error codes and limitations, as well as descriptions of how CTI applications may interact with other Communication Manager features:

JTAPI SDKs, Clients and Documentation

Additional Resources

The JTAPI API uses TSAPI to communicate with the AE Services. Therefore, JTAPI developers will find useful information in the TSAPI Programmers Reference. This includes details of parameters, error codes and limitations as well as descriptions of how CTI applications may interact with other Communication Manager features:

Note: The Avaya Aura AE Services Release 6.3.3 TSAPI SDK, for use with AE Services 6.3.3, is not available for download. DevConnect members can order the TSAPI SDK via the Procurement option.

Note: DevConnect does NOT provide technical support for CVLAN or compliance testing for CVLAN-based solutions.