Other Avaya OneCloud UCaaS Solutions
(Also see Avaya Vantage, Avaya OneCloud UCaaS & Avaya Client SDK)
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Avaya Aura Enterprise Platform |
Communication Manager
Session Manager
System Manager
Presence Services Snap-in
Session Border Controller for Enterprise |
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Application Enablement Services
(JTAPI, TSAPI, DMCC and Web Services) |
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IP Office Mid-Sized Enterprise Platform |
IP Office
IP Office Server Edition |
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Endpoints and Clients |
| Avaya One-X Communicator |
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| IP Deskphones |
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Note 2 |
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Avaya Video Conferencing Endpoints
(XT Series and CU360) |
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Others |
| Meeting Exchange |
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| Device Enrollment Services |
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| Avaya Meetings Server |
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Note 2: Free Tier 1 & 2 technical support available only for the One-X Deskphone XML API.
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Other OneCloud CCaaS Solutions |
Automation |
| Avaya Experience Portal |
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| Proactive Contact |
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| Avaya Proactive Outreach Manager |
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Multiexperience Contact Center |
| Avaya Aura Contact Center |
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| Avaya Elite Multichannel
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| Avaya One-X Agent
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| Avaya Contact Center Select |
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| IP Office Contact Center |
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| Avaya Orchestration Designer |
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| Avaya Workspaces for Call Center Elite |
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Analytics & Reporting |
| Call Management System |
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| Avaya IQ |
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Others |
| Avaya Customer Connections Controls |
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| Customer Interactions Express |
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| Avaya Interaction Center |
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