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Author Message
30/10/2017 11:06:00
Subject: Activity Codes presented to Verint include a prefixes, What do the prefixes represent?
#1
JosephAmico
Joined: Oct 19, 2017
Messages: 1
Offline
Verint is receiving a prefix with the Activity Codes collected from the data source in Contact Center an example would be +64+1000 for Activity Code 1000. Verint is asking what do the prefixes represent. Other prefixes sent are +512+, +256+, +128+,, +64+, +32+, +4+, +2+. Any information on these prefixes and what they represent would be helpful.
PM
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