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jilinpeng
Joined: Nov 29, 2017
Messages: 6
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Hello, I encountered some problems on the Android side, please help us to see, thank you!
(1) After I listen for call.addListener (), the program executes the onCallFailed () callback and reports the TRANSPORT_ERROR exception.
(2)Annex is the log
I am very sorry, the last log was wrong?
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jilinpeng
Joined: Nov 29, 2017
Messages: 6
Offline
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jilinpeng wrote:Hello, I encountered some problems on the Android side, please help us to see, thank you!
(1) After I listen for call.addListener (), the program executes the onCallFailed () callback and reports the TRANSPORT_ERROR exception.
(2)Annex is the log
I am very sorry, the last log was wrong
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Rumata
Joined: Dec 20, 2016
Messages: 133
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Hi, I think this issue is related with Netty lib. Client SDK is dependent on Netty library which is not distributed as part of AvayaClientServices.aar. Even if your app doesn't require Netty, make sure you add it as a dependency in your build.gradle to avoid runtime issues:
compile 'io.netty:netty-all:4.1.0.Final'
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jilinpeng
Joined: Nov 29, 2017
Messages: 6
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hi:
I added your dependency on your advice. The result is TRANSPORT_ERROR exception.
thank you!
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Rumata
Joined: Dec 20, 2016
Messages: 133
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Thank you
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jilinpeng
Joined: Nov 29, 2017
Messages: 6
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Hi:
Did you reply wrong? Did not solve my problem.
I added compile 'io.netty:netty-all:4.1.0.Final' . The result is TRANSPORT_ERROR exception.
thank you for your help.
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Rumata
Joined: Dec 20, 2016
Messages: 133
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Hi,
we have found two issues:
1) CSDK can't create private key store:
01-25 14:31:11.736 27042-27170/com.shareclouds.avaya2 D/AvayaClientServices: Certificates retrieval error.
java.security.KeyStoreException: Endpoint certificate store is not available.
Because begin of the log file is omitted, we can't determine reason of issue. I guess it is not root cause of issue.
2) Web socket connection has been closed just after it was established.
01-25 14:31:11.877 27042-27595/com.shareclouds.avaya2 D/AvayaClientServices: WebsocketConnectionHandler.userEventTriggered() Connection on channel f044b6cb successfully established
01-25 14:31:11.879 27042-27595/com.shareclouds.avaya2 D/AvayaClientServices: WebsocketConnectionHandler.channelInactive() Connection channel with id f044b6cb closed
Our technical team is working on this issue.
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jilinpeng
Joined: Nov 29, 2017
Messages: 6
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Hi:
Is there any progress on this issue?
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Rumata
Joined: Dec 20, 2016
Messages: 133
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Hi,
We've found similar issue earlier. The issue went away rigth after server side has been upgraded to bundle 9.0.2 CD4 Update 2. Probably it will be able to help you.
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