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Author Message
09/08/2018 01:09:08
Subject: Question about Context Store Screen Pop operations
#1
KwonYong(Chris)Kim
Joined: Jul 6, 2015
Messages: 26
Offline
Dear, experts.
I have a question about Context Store Screen Pop operations.
As I know, OneX-agent is needed to use CS Screen pop.
but I think customer can develop CS Screen pop using TSAPI API without OneX-Agent.
Is it correct assumption?
Thank you.

Best regards,
Chris Kim.
PM
13/08/2018 11:54:56
Subject: Re:Question about Context Store Screen Pop operations
#2
porterk
Joined: Jul 20, 2015
Messages: 19
Offline
Hi Chris,

Context Store Screenpop can be used in conjugation with multiple clients.

Screenpop APIs are REST based APIs and there are sample configurations that maybe be useful to you in the Avaya Context Store Snap-in Developer Guide, available to download from the Context Store downloads on https://www.devconnectprogram.com

Regards,
Kezzia Porter
PM
17/08/2018 01:53:38
Subject: Re:Question about Context Store Screen Pop operations
#3
KwonYong(Chris)Kim
Joined: Jul 6, 2015
Messages: 26
Offline
Thank you, porterk.
It is clear now.
Have a great day!

Best regards,
Chris Kim
PM
17/08/2018 04:02:21
Subject: Re:Question about Context Store Screen Pop operations
#4
porterk
Joined: Jul 20, 2015
Messages: 19
Offline
Hi Chris,

You're very welcome.

Regards,
Kezzia
PM
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