I would like to get the RTP streams for a device in real time. Using dashboard I've done a RegisterTerminalRequest, but I only get streams if the softphone isn't running. Using CLIENT media mode. If dashboard is running in MAIN dependency mode and softphone is not running I get RTP packets in client media. If dashboard is running in INDEPENDENT dependency mode and softphone is not running I get RTP packets in client media. I can't test DEPENDENT mode for obvious reasons. However, if I run the softphone in these scenarios I do not get any RTP packets in dashboard. I always get MediaStartEvents, but don't get the RTP packets if the softphone is running. The device ID is using a different instance from the softphone.
This is on Avaya 7. Is there any configuration that must be done on the switch to support this?