Hi,

We have a WCF Soap Service running over HTTPS protocol and we need to consume that webservice in IVR application , but while calling the webservice it is giving Unexpected char exception.

The webservice is giving a successful response when tested from Soap Client and Postman

Following SOAP Request sent to Webservice via Postman and got the successful response :

Headers -

Content-Type : application/soap+xml
Authorization : Basic Basic eTFKN1pjbjNCNFFqeDhITGU1NkRiUmk5MkF0
SOAP Action : http://tempuri.org/IIdbiIntegrations/GetRMNCustDetails

Body :

<?xml version='1.0' encoding='utf-8'?>
<s:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/">
<s:Header>
<a:Action s:mustUnderstand="1">http://tempuri.org/IIdbiIntegrations/GetRMNCustDetails</a:Action>
<a:MessageID>urn:uuid:b19657e5-6b73-4e78-851b-d07bc9802447</a:MessageID>
<a:ReplyTo>
<a:Address>http://www.w3.org/2005/08/addressing/anonymous</a:Address>
</a:ReplyTo>
</s:Header>
<s:Body>
<ns1:GetRMNCustDetails xmlns:ns1="http://tempuri.org/">
<ns1:data>lExhuZvdgNkm0YD7FrcAIZl76ecplE6GfpzZ72zih6OMuz0ievimw/Qi9ENpDpkf7QXp+8taG1+d3d/GGrlf5/FTB6IaVFmRX5dlcWZYa6c=</ns1:data>
</ns1:GetRMNCustDetails>
</s:Body>
</s:Envelope>


Versions :

Tomcat 6.0
OD : 6.0
Jre :1.6

IVR Application Logs -

29/12/2020 16:32:38:397 INFO - 11858F5E2E1547A10670CFA85A3B3C9E:/HelloWorld : Using SCESession 11858F5E2E1547A10670CFA85A3B3C9E:/HelloWorld servlet : registered
29/12/2020 16:32:38:552 DEBUG - 11858F5E2E1547A10670CFA85A3B3C9E:/HelloWorld : *** Reply for [/HelloWorld/registered] ***
29/12/2020 16:32:38:553 DEBUG - 11858F5E2E1547A10670CFA85A3B3C9E:/HelloWorld : 0:<?xml version="1.0" encoding="UTF-8"?>
1:<vxml version="2.1" xmlns="http://www.w3.org/2001/vxml" xml:lang="en-us">
2:<meta name="author" content="Avaya Aura Orchestration Designer"/>
3:<meta name="runtime-version" content="06.00.11.03"/>
4:<meta name="runtimecommon-version" content="06.00.11.03"/>
5:<meta name="copyright" content="Copyright (c) 2002-2011, Avaya"/>
6:<form id="registered">
7:<block>
8:<prompt bargein="true" bargeintype="speech" timeout="8000ms">
9:You are a registered customer
10:</prompt>
11:</block>
12:<catch event="connection.disconnect">
13:<var name="null___noinputcount" expr="try {_avayaNoinputCounter} catch (errMsg) {'0'}"/>
14:<var name="null___nomatchcount" expr="try {_avayaNomatchCounter} catch (errMsg) {'0'}"/>
15:<goto next="AvayaDefaultDisconnectHandler?___DDSESSIONID=11858F5E2E1547A10670CFA85A3B3C9E%3A%2FHelloWorld"/>
16:</catch>
17:<block>
18:<submit next="GetRMNSubflow?___DDSESSIONID=11858F5E2E1547A10670CFA85A3B3C9E%3A%2FHelloWorld"/>
19:</block>
20:</form>
21:</vxml>
22:

29/12/2020 16:32:38:565 INFO - 11858F5E2E1547A10670CFA85A3B3C9E:/HelloWorld : Using SCESession 11858F5E2E1547A10670CFA85A3B3C9E:/HelloWorld servlet : GetRMNSubflow
29/12/2020 16:32:38:618 INFO - 11858F5E2E1547A10670CFA85A3B3C9E:/HelloWorld : Using SCESession 11858F5E2E1547A10670CFA85A3B3C9E:/HelloWorld servlet : RMN-Begin
29/12/2020 16:32:38:672 INFO - 11858F5E2E1547A10670CFA85A3B3C9E:/HelloWorld : Using SCESession 11858F5E2E1547A10670CFA85A3B3C9E:/HelloWorld servlet : RMN-EncryptInputData
29/12/2020 16:32:38:750 DEBUG - 11858F5E2E1547A10670CFA85A3B3C9E:/HelloWorld : Base Credentials = Basic eTFKN1pjbjNCNFFqeDhITGU1NkRiUmk5MkF0bTdWNE5zaDlVWGc1ZjFUWXA2MkN1TWszOFN3RXE1NFd6djNPRjo2YTMwYmI2OGMzN2Y4NWFiZTdhYTU2MjAxNTNmMGYzMGRhYWI1YzBjNTNjNTA4MjVmNzAyMWQ5N2Y0MjVkMWE0
29/12/2020 16:32:38:850 INFO - 11858F5E2E1547A10670CFA85A3B3C9E:/HelloWorld : Using SCESession 11858F5E2E1547A10670CFA85A3B3C9E:/HelloWorld servlet : RMN-CheckRMN
29/12/2020 16:32:39:111 INFO - 11858F5E2E1547A10670CFA85A3B3C9E:/HelloWorld : Calling method [{http://tempuri.org/}GetRMNCustDetails] on web service [DataService] at [https://localhost/IDBIDataServiceV5_1/DataService.svc/DataService]
29/12/2020 16:32:40:923 DEBUG - 11858F5E2E1547A10670CFA85A3B3C9E:/HelloWorld : Collecting [application/soap+xml] from:contentType
29/12/2020 16:32:40:923 DEBUG - 11858F5E2E1547A10670CFA85A3B3C9E:/HelloWorld : Adding HTTP header [Content-Type: application/soap+xml]
29/12/2020 16:32:40:923 DEBUG - 11858F5E2E1547A10670CFA85A3B3C9E:/HelloWorld : Collecting [Basic eTFKN1pjbjNCNFFqeDhITGU1NkRiUmk5MkF0bTdWNE5zaDlVWGc1ZjFUWXA2MkN1TWszOFN3RXE1NFd6djNPRjo2YTMwYmI2OGMzN2Y4NWFiZTdhYTU2MjAxNTNmMGYzMGRhYWI1YzBjNTNjNTA4MjVmNzAyMWQ5N2Y0MjVkMWE0] from:credentials
29/12/2020 16:32:40:923 DEBUG - 11858F5E2E1547A10670CFA85A3B3C9E:/HelloWorld : Adding HTTP header [Authorization: Basic eTFKN1pjbjNCNFFqeDhITGU1NkRiUmk5MkF0bTdWNE5zaDlVWGc1ZjFUWXA2MkN1TWszOFN3RXE1NFd6djNPRjo2YTMwYmI2OGMzN2Y4NWFiZTdhYTU2MjAxNTNmMGYzMGRhYWI1YzBjNTNjNTA4MjVmNzAyMWQ5N2Y0MjVkMWE0]
29/12/2020 16:32:41:018 DEBUG - 11858F5E2E1547A10670CFA85A3B3C9E:/HelloWorld : Web Service Request -> <?xml version='1.0' encoding='utf-8'?><soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"><soapenv:Body><ns1:GetRMNCustDetails xmlns:ns1="http://tempuri.org/"><ns1:data>lExhuZvdgNkm0YD7FrcAIZl76ecplE6GfpzZ72zih6OMuz0ievimw/Qi9ENpDpkf7QXp+8taG1+d3d/GGrlf5/FTB6IaVFmRX5dlcWZYa6c=</ns1:data></ns1:GetRMNCustDetails></soapenv:Body></soapenv:Envelope>
29/12/2020 16:32:41:540 DEBUG - 11858F5E2E1547A10670CFA85A3B3C9E:/HelloWorld : Web Service Reply <- com.ctc.wstx.exc.WstxUnexpectedCharException: Unexpected character '"' (code 34) in DOCTYPE declaration; expected a space between public and system identifiers
at [row,col {unknown-source}]: [1,50]
29/12/2020 16:32:41:540 ERROR - 11858F5E2E1547A10670CFA85A3B3C9E:/HelloWorld : Got AxisFault during web service call: com.ctc.wstx.exc.WstxUnexpectedCharException: Unexpected character '"' (code 34) in DOCTYPE declaration; expected a space between public and system identifiers
at [row,col {unknown-source}]: [1,50]
29/12/2020 16:32:41:613 INFO - 11858F5E2E1547A10670CFA85A3B3C9E:/HelloWorld : Capturing exception [org.apache.axis2.AxisFault]. Message [com.ctc.wstx.exc.WstxUnexpectedCharException: Unexpected character '"' (code 34) in DOCTYPE declaration; expected a space between public and system identifiers
at [row,col {unknown-source}]: [1,50]]
29/12/2020 16:32:41:623 ERROR - 11858F5E2E1547A10670CFA85A3B3C9E:/HelloWorld : session id:sess8398388 | Error processing request
EXCEPTION>
java.lang.Exception: org.apache.axis2.AxisFault: com.ctc.wstx.exc.WstxUnexpectedCharException: Unexpected character '"' (code 34) in DOCTYPE declaration; expected a space between public and system identifiers
at [row,col {unknown-source}]: [1,50]
at com.avaya.sce.runtime.AppServlet.processRequest(AppServlet.java:130)
at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:282)
at com.avaya.sce.runtime.SCEServlet.doGet(SCEServlet.java:181)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:646)
at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:436)
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:374)
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:302)
at com.avaya.sce.runtime.SCEServlet.forward(SCEServlet.java:1303)
at com.avaya.sce.runtime.BasicServlet.handleRequest(BasicServlet.java:116)
at com.avaya.sce.runtime.AppServlet.processRequest(AppServlet.java:96)
at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:282)
at com.avaya.sce.runtime.SCEServlet.doGet(SCEServlet.java:181)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:646)
at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:436)
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:374)
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:302)
at com.avaya.sce.runtime.SCEServlet.forward(SCEServlet.java:1303)
at com.avaya.sce.runtime.BasicServlet.handleRequest(BasicServlet.java:116)
at com.avaya.sce.runtime.AppServlet.processRequest(AppServlet.java:96)
at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:282)
at com.avaya.sce.runtime.SCEServlet.doGet(SCEServlet.java:181)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:646)
at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:436)
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:374)
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:302)
at com.avaya.sce.runtime.SCEServlet.forward(SCEServlet.java:1303)
at com.avaya.sce.runtime.Subflow.handleRequest(Subflow.java:35)
at com.avaya.sce.runtime.AppServlet.processRequest(AppServlet.java:96)
at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:282)
at com.avaya.sce.runtime.SCEServlet.doGet(SCEServlet.java:181)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:857)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588)
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
at java.lang.Thread.run(Thread.java:662)
Caused by: org.apache.axis2.AxisFault: com.ctc.wstx.exc.WstxUnexpectedCharException: Unexpected character '"' (code 34) in DOCTYPE declaration; expected a space between public and system identifiers
at [row,col {unknown-source}]: [1,50]
at org.apache.axis2.AxisFault.makeFault(AxisFault.java:430)
at org.apache.axis2.transport.TransportUtils.createSOAPMessage(TransportUtils.java:118)
at org.apache.axis2.transport.TransportUtils.createSOAPMessage(TransportUtils.java:67)
at org.apache.axis2.description.OutInAxisOperationClient.handleResponse(OutInAxisOperation.java:354)
at org.apache.axis2.description.OutInAxisOperationClient.send(OutInAxisOperation.java:417)
at org.apache.axis2.description.OutInAxisOperationClient.executeImpl(OutInAxisOperation.java:229)
at org.apache.axis2.client.OperationClient.execute(OperationClient.java:165)
at com.avaya.sce.runtime.connectivity.ws2.DDAxis2Stub.execute(DDAxis2Stub.java:130)
at com.avaya.sce.runtime.connectivity.ws2.CallService.execute(CallService.java:388)
at com.avaya.sce.runtime.Data.evaluateActions(Data.java:191)
at flow.subflow.RMN.CheckRMN.executeDataActions(CheckRMN.java:80)
at com.avaya.sce.runtime.Data.handleRequest(Data.java:104)
at com.avaya.sce.runtime.AppServlet.processRequest(AppServlet.java:96)
... 55 more
Caused by: org.apache.axiom.om.OMException: com.ctc.wstx.exc.WstxUnexpectedCharException: Unexpected character '"' (code 34) in DOCTYPE declaration; expected a space between public and system identifiers
at [row,col {unknown-source}]: [1,50]
at org.apache.axiom.om.impl.builder.StAXOMBuilder.next(StAXOMBuilder.java:260)
at org.apache.axiom.soap.impl.builder.StAXSOAPModelBuilder.getSOAPEnvelope(StAXSOAPModelBuilder.java:161)
at org.apache.axiom.soap.impl.builder.StAXSOAPModelBuilder.<init>(StAXSOAPModelBuilder.java:110)
at org.apache.axis2.builder.BuilderUtil.getSOAPBuilder(BuilderUtil.java:682)
at org.apache.axis2.transport.TransportUtils.createDocumentElement(TransportUtils.java:210)
at org.apache.axis2.transport.TransportUtils.createSOAPMessage(TransportUtils.java:140)
at org.apache.axis2.transport.TransportUtils.createSOAPMessage(TransportUtils.java:103)
... 66 more
Caused by: com.ctc.wstx.exc.WstxUnexpectedCharException: Unexpected character '"' (code 34) in DOCTYPE declaration; expected a space between public and system identifiers
at [row,col {unknown-source}]: [1,50]
at com.ctc.wstx.sr.StreamScanner.throwUnexpectedChar(StreamScanner.java:623)
at com.ctc.wstx.sr.BasicStreamReader.startDTD(BasicStreamReader.java:2482)
at com.ctc.wstx.sr.BasicStreamReader.nextFromPrologBang(BasicStreamReader.java:2398)
at com.ctc.wstx.sr.BasicStreamReader.nextFromProlog(BasicStreamReader.java:2058)
at com.ctc.wstx.sr.BasicStreamReader.next(BasicStreamReader.java:1069)
at javax.xml.stream.util.StreamReaderDelegate.next(StreamReaderDelegate.java:60)
at org.apache.axiom.om.impl.builder.SafeXMLStreamReader.next(SafeXMLStreamReader.java:183)
at org.apache.axiom.om.impl.builder.StAXOMBuilder.parserNext(StAXOMBuilder.java:597)
at org.apache.axiom.om.impl.builder.StAXOMBuilder.next(StAXOMBuilder.java:172)
... 72 more

29/12/2020 16:32:41:626 DEBUG - 11858F5E2E1547A10670CFA85A3B3C9E:/HelloWorld : *** Reply for [/HelloWorld/RMN-CheckRMN] ***
29/12/2020 16:32:41:626 DEBUG - 11858F5E2E1547A10670CFA85A3B3C9E:/HelloWorld : 0:<?xml version="1.0" encoding="UTF-8"?>
1:<vxml version="2.1" xmlns="http://www.w3.org/2001/vxml" xml:lang="en-us">
2:<meta name="author" content="Avaya Aura Orchestration Designer"/>
3:<meta name="runtime-version" content="06.00.11.03"/>
4:<meta name="runtimecommon-version" content="06.00.11.03"/>
5:<meta name="copyright" content="Copyright (c) 2002-2011, Avaya"/>
6:<form>
7:<block>
8:<throw
9: event="error.runtime.org.apache.axis2.AxisFault" message="Error processing request, org.apache.axis2.AxisFault: com.ctc.wstx.exc.WstxUnexpectedCharException: Unexpected character code 34 in DOCTYPE declaration expected a space between public and system identifiers at row,col unknownsource: 1,50"/>
10:</block>
11:</form>
12:</vxml>
13:

29/12/2020 16:32:54:603 INFO - 11858F5E2E1547A10670CFA85A3B3C9E:/HelloWorld : Removing session from AvayaSessionTermination Servlet
29/12/2020 16:32:54:606 INFO - 11858F5E2E1547A10670CFA85A3B3C9E:/HelloWorld : Termination URL reply : <?xml version="1.0" encoding="UTF-8"?>
<vxml version="2.1" xmlns="http://www.w3.org/2001/vxml" xml:lang="en-us">
</vxml>

29/12/2020 16:32:54:609 INFO - 11858F5E2E1547A10670CFA85A3B3C9E:/HelloWorld : HTTP Session lost removing SCESession 11858F5E2E1547A10670CFA85A3B3C9E
29/12/2020 16:32:54:609 INFO - 11858F5E2E1547A10670CFA85A3B3C9E:/HelloWorld : SCESession Removed
29/12/2020 16:32:54:609 DEBUG - 11858F5E2E1547A10670CFA85A3B3C9E:/HelloWorld : Removing 1 session stack frames.
29/12/2020 16:32:54:610 INFO - 11858F5E2E1547A10670CFA85A3B3C9E:/HelloWorld : ** Popped Stack Frame [/HelloWorld]

Regards ,
Rajneesh

This version of OD is too old for us to support. You would have to upgrade to the later version at least 7.2. Otherwise, try to search in this forum for the error to see if we've supported this error before. You can also try to google search the error. It is most likely between Axis2 and the web service.

Hi Wilson,

I tried executing the same code in OD 7.2.1 and still getting a similar error.

IVR Application Logs :

30/12/2020 13:48:17:366 INFO - F178B0852E5F5D1082D0A2FD7D283B84:/HelloWorld : Using SCESession F178B0852E5F5D1082D0A2FD7D283B84:/HelloWorld servlet : EncryptInputData
30/12/2020 13:48:17:374 INFO - F178B0852E5F5D1082D0A2FD7D283B84:/HelloWorld : Storing :_sipcallid to simple: _sipcallid as [unknown]
30/12/2020 13:48:17:374 INFO - F178B0852E5F5D1082D0A2FD7D283B84:/HelloWorld : Storing :redirectinfo___presentationinfo to complex: redirectinfo:presentationinfo as [undefined]
30/12/2020 13:48:17:375 INFO - F178B0852E5F5D1082D0A2FD7D283B84:/HelloWorld : Storing :redirectinfo___reason to complex: redirectinfo:reason as [unknown]
30/12/2020 13:48:17:375 INFO - F178B0852E5F5D1082D0A2FD7D283B84:/HelloWorld : Storing :redirectinfo___screeninginfo to complex: redirectinfo:screeninginfo as [undefined]
30/12/2020 13:48:17:375 INFO - F178B0852E5F5D1082D0A2FD7D283B84:/HelloWorld : Storing :redirectinfo___uri to complex: redirectinfo:uri as []
30/12/2020 13:48:17:376 INFO - F178B0852E5F5D1082D0A2FD7D283B84:/HelloWorld : Storing :session___aai to complex: session:aai as []
30/12/2020 13:48:17:379 INFO - F178B0852E5F5D1082D0A2FD7D283B84:/HelloWorld : Storing :session___ani to complex: session:ani as [undefined]
30/12/2020 13:48:17:379 INFO - F178B0852E5F5D1082D0A2FD7D283B84:/HelloWorld : Storing :session___calltag to complex: session:calltag as [unknown]
30/12/2020 13:48:17:380 INFO - F178B0852E5F5D1082D0A2FD7D283B84:/HelloWorld : Storing :session___channel to complex: session:channel as [0]
30/12/2020 13:48:17:383 INFO - F178B0852E5F5D1082D0A2FD7D283B84:/HelloWorld : Storing :session___conversefirst to complex: session:conversefirst as [unknown]
30/12/2020 13:48:17:383 INFO - F178B0852E5F5D1082D0A2FD7D283B84:/HelloWorld : Storing :session___conversesecond to complex: session:conversesecond as [unknown]
30/12/2020 13:48:17:384 INFO - F178B0852E5F5D1082D0A2FD7D283B84:/HelloWorld : Storing :session___dnis to complex: session:dnis as [undefined]
30/12/2020 13:48:17:385 INFO - F178B0852E5F5D1082D0A2FD7D283B84:/HelloWorld : Storing :session___mediatype to complex: session:mediatype as [unknown]
30/12/2020 13:48:17:385 INFO - F178B0852E5F5D1082D0A2FD7D283B84:/HelloWorld : Storing :session___protocolname to complex: session:protocolname as [pots]
30/12/2020 13:48:17:386 INFO - F178B0852E5F5D1082D0A2FD7D283B84:/HelloWorld : Storing :session___protocolversion to complex: session:protocolversion as [1]
30/12/2020 13:48:17:387 INFO - F178B0852E5F5D1082D0A2FD7D283B84:/HelloWorld : Storing :session___sessionlabel to complex: session:sessionlabel as [undefined]
30/12/2020 13:48:17:387 INFO - F178B0852E5F5D1082D0A2FD7D283B84:/HelloWorld : Storing :session___sharedmode to complex: session:sharedmode as [shared]
30/12/2020 13:48:17:388 INFO - F178B0852E5F5D1082D0A2FD7D283B84:/HelloWorld : Storing :session___ucid to complex: session:ucid as [undefined]
30/12/2020 13:48:17:388 INFO - F178B0852E5F5D1082D0A2FD7D283B84:/HelloWorld : Storing :session___uui to complex: session:uui as [unknown]
30/12/2020 13:48:17:388 INFO - F178B0852E5F5D1082D0A2FD7D283B84:/HelloWorld : Storing :session___videobitrate to complex: session:videobitrate as [unknown]
30/12/2020 13:48:17:388 INFO - F178B0852E5F5D1082D0A2FD7D283B84:/HelloWorld : Storing :session___videocodec to complex: session:videocodec as [unknown]
30/12/2020 13:48:17:389 INFO - F178B0852E5F5D1082D0A2FD7D283B84:/HelloWorld : Storing :session___videoenabled to complex: session:videoenabled as [unknown]
30/12/2020 13:48:17:389 INFO - F178B0852E5F5D1082D0A2FD7D283B84:/HelloWorld : Storing :session___videofarfmtp to complex: session:videofarfmtp as [unknown]
30/12/2020 13:48:17:389 INFO - F178B0852E5F5D1082D0A2FD7D283B84:/HelloWorld : Storing :session___videoformat to complex: session:videoformat as [unknown]
30/12/2020 13:48:17:390 INFO - F178B0852E5F5D1082D0A2FD7D283B84:/HelloWorld : Storing :session___videofps to complex: session:videofps as [unknown]
30/12/2020 13:48:17:390 INFO - F178B0852E5F5D1082D0A2FD7D283B84:/HelloWorld : Storing :session___videoheight to complex: session:videoheight as [unknown]
30/12/2020 13:48:17:390 INFO - F178B0852E5F5D1082D0A2FD7D283B84:/HelloWorld : Storing :session___videonearfmtp to complex: session:videonearfmtp as [unknown]
30/12/2020 13:48:17:391 INFO - F178B0852E5F5D1082D0A2FD7D283B84:/HelloWorld : Storing :session___videowidth to complex: session:videowidth as [unknown]
30/12/2020 13:48:17:391 INFO - F178B0852E5F5D1082D0A2FD7D283B84:/HelloWorld : Storing :session___vpcalledextension to complex: session:vpcalledextension as [unknown]
30/12/2020 13:48:17:391 INFO - F178B0852E5F5D1082D0A2FD7D283B84:/HelloWorld : Storing :session___vpcoveragereason to complex: session:vpcoveragereason as [unknown]
30/12/2020 13:48:17:392 INFO - F178B0852E5F5D1082D0A2FD7D283B84:/HelloWorld : Storing :session___vpcoveragetype to complex: session:vpcoveragetype as [unknown]
30/12/2020 13:48:17:392 INFO - F178B0852E5F5D1082D0A2FD7D283B84:/HelloWorld : Storing :session___vprdnis to complex: session:vprdnis as [unknown]
30/12/2020 13:48:17:392 INFO - F178B0852E5F5D1082D0A2FD7D283B84:/HelloWorld : Storing :shareduui___id to complex: shareduui:id as [unknown]
30/12/2020 13:48:17:392 INFO - F178B0852E5F5D1082D0A2FD7D283B84:/HelloWorld : Storing :shareduui___value to complex: shareduui:value as [unknown]
30/12/2020 13:48:17:476 DEBUG - F178B0852E5F5D1082D0A2FD7D283B84:/HelloWorld : Base Credentials = Basic eTFKN1pjbjNCNFFqeDhITGU1NkRiUmk5MkF0bTdWNE5zaDlVWGc1ZjFUWXA2MkN1TWszOFN3RXE1NFd6djNPRjo2YTMwYmI2OGMzN2Y4NWFiZTdhYTU2MjAxNTNmMGYzMGRhYWI1YzBjNTNjNTA4MjVmNzAyMWQ5N2Y0MjVkMWE0
30/12/2020 13:48:17:496 INFO - F178B0852E5F5D1082D0A2FD7D283B84:/HelloWorld : Using SCESession F178B0852E5F5D1082D0A2FD7D283B84:/HelloWorld servlet : checkRMN
30/12/2020 13:48:17:647 INFO - F178B0852E5F5D1082D0A2FD7D283B84:/HelloWorld : Calling method [{http://tempuri.org/}GetRMNCustDetails] on web service [DataService] at [https://localhost/IDBIDataServiceV5_1/DataService.svc/DataService]
30/12/2020 13:48:19:101 DEBUG - F178B0852E5F5D1082D0A2FD7D283B84:/HelloWorld : Collecting [application/soap+xml] from:contentType
30/12/2020 13:48:19:102 DEBUG - F178B0852E5F5D1082D0A2FD7D283B84:/HelloWorld : Adding HTTP header [Content-Type: application/soap+xml]
30/12/2020 13:48:19:102 DEBUG - F178B0852E5F5D1082D0A2FD7D283B84:/HelloWorld : Collecting [Basic eTFKN1pjbjNCNFFqeDhITGU1NkRiUmk5MkF0bTdWNE5zaDlVWGc1ZjFUWXA2MkN1TWszOFN3RXE1NFd6djNPRjo2YTMwYmI2OGMzN2Y4NWFiZTdhYTU2MjAxNTNmMGYzMGRhYWI1YzBjNTNjNTA4MjVmNzAyMWQ5N2Y0MjVkMWE0] from:credentials
30/12/2020 13:48:19:102 DEBUG - F178B0852E5F5D1082D0A2FD7D283B84:/HelloWorld : Adding HTTP header [Authorization: Basic eTFKN1pjbjNCNFFqeDhITGU1NkRiUmk5MkF0bTdWNE5zaDlVWGc1ZjFUWXA2MkN1TWszOFN3RXE1NFd6djNPRjo2YTMwYmI2OGMzN2Y4NWFiZTdhYTU2MjAxNTNmMGYzMGRhYWI1YzBjNTNjNTA4MjVmNzAyMWQ5N2Y0MjVkMWE0]
30/12/2020 13:48:19:219 DEBUG - F178B0852E5F5D1082D0A2FD7D283B84:/HelloWorld : Web Service Request -> <?xml version='1.0' encoding='utf-8'?><soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"><soapenv:Body><ns1:GetRMNCustDetails xmlns:ns1="http://tempuri.org/"><ns1:data>lExhuZvdgNkm0YD7FrcAIZl76ecplE6GfpzZ72zih6OMuz0ievimw/Qi9ENpDpkf7QXp+8taG1+d3d/GGrlf5/FTB6IaVFmRX5dlcWZYa6c=</ns1:data></ns1:GetRMNCustDetails></soapenv:Body></soapenv:Envelope>
30/12/2020 13:48:19:844 DEBUG - F178B0852E5F5D1082D0A2FD7D283B84:/HelloWorld : Axis Fault message <- com.ctc.wstx.exc.WstxUnexpectedCharException: Unexpected character '"' (code 34) in DOCTYPE declaration; expected a space between public and system identifiers
at [row,col {unknown-source}]: [1,50]
30/12/2020 13:48:19:844 ERROR - F178B0852E5F5D1082D0A2FD7D283B84:/HelloWorld : Got AxisFault during web service call: com.ctc.wstx.exc.WstxUnexpectedCharException: Unexpected character '"' (code 34) in DOCTYPE declaration; expected a space between public and system identifiers
at [row,col {unknown-source}]: [1,50]
30/12/2020 13:48:19:845 DEBUG - F178B0852E5F5D1082D0A2FD7D283B84:/HelloWorld : Fault action <- null
30/12/2020 13:48:19:845 DEBUG - F178B0852E5F5D1082D0A2FD7D283B84:/HelloWorld : Fault node <- null
30/12/2020 13:48:19:845 DEBUG - F178B0852E5F5D1082D0A2FD7D283B84:/HelloWorld : Fault role <- null
30/12/2020 13:48:19:845 DEBUG - F178B0852E5F5D1082D0A2FD7D283B84:/HelloWorld : Fault type <- 0
30/12/2020 13:48:19:845 DEBUG - F178B0852E5F5D1082D0A2FD7D283B84:/HelloWorld : Fault message <- com.ctc.wstx.exc.WstxUnexpectedCharException: Unexpected character '"' (code 34) in DOCTYPE declaration; expected a space between public and system identifiers
at [row,col {unknown-source}]: [1,50]
30/12/2020 13:48:19:855 ERROR - F178B0852E5F5D1082D0A2FD7D283B84:/HelloWorld : session id:sess6224087 |
EXCEPTION>
org.apache.axis2.AxisFault: com.ctc.wstx.exc.WstxUnexpectedCharException: Unexpected character '"' (code 34) in DOCTYPE declaration; expected a space between public and system identifiers
at [row,col {unknown-source}]: [1,50]
at org.apache.axis2.AxisFault.makeFault(AxisFault.java:430)
at org.apache.axis2.transport.TransportUtils.createSOAPMessage(TransportUtils.java:123)
at org.apache.axis2.transport.TransportUtils.createSOAPMessage(TransportUtils.java:67)
at org.apache.axis2.description.OutInAxisOperationClient.handleResponse(OutInAxisOperation.java:354)
at org.apache.axis2.description.OutInAxisOperationClient.send(OutInAxisOperation.java:421)
at org.apache.axis2.description.OutInAxisOperationClient.executeImpl(OutInAxisOperation.java:229)
at org.apache.axis2.client.OperationClient.execute(OperationClient.java:165)
at com.avaya.sce.runtime.connectivity.ws2.DDAxis2Stub.execute(DDAxis2Stub.java:130)
at com.avaya.sce.runtime.connectivity.ws2.CallService.execute(CallService.java:388)
at com.avaya.sce.runtime.Data.evaluateActions(Data.java:228)
at flow.checkRMN.executeDataActions(checkRMN.java:86)
at com.avaya.sce.runtime.Data.handleRequest(Data.java:121)
at com.avaya.sce.runtime.AppServlet.processRequest(AppServlet.java:96)
at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:247)
at com.avaya.sce.runtime.SCEServlet.doPost(SCEServlet.java:148)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:661)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:742)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:728)
at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:467)
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:392)
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:311)
at com.avaya.sce.runtime.SCEServlet.forward(SCEServlet.java:1454)
at com.avaya.sce.runtime.BasicServlet.handleRequest(BasicServlet.java:133)
at com.avaya.sce.runtime.AppServlet.processRequest(AppServlet.java:96)
at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:247)
at com.avaya.sce.runtime.SCEServlet.doPost(SCEServlet.java:148)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:661)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:742)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:199)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:478)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:140)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81)
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:650)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:342)
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:803)
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66)
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:868)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1459)
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Unknown Source)
Caused by: org.apache.axiom.om.OMException: com.ctc.wstx.exc.WstxUnexpectedCharException: Unexpected character '"' (code 34) in DOCTYPE declaration; expected a space between public and system identifiers
at [row,col {unknown-source}]: [1,50]
at org.apache.axiom.om.impl.builder.StAXOMBuilder.next(StAXOMBuilder.java:296)
at org.apache.axiom.soap.impl.builder.StAXSOAPModelBuilder.getSOAPEnvelope(StAXSOAPModelBuilder.java:198)
at org.apache.axiom.soap.impl.builder.StAXSOAPModelBuilder.<init>(StAXSOAPModelBuilder.java:154)
at org.apache.axiom.soap.impl.builder.StAXSOAPModelBuilder.<init>(StAXSOAPModelBuilder.java:140)
at org.apache.axis2.builder.BuilderUtil.getSOAPBuilder(BuilderUtil.java:686)
at org.apache.axis2.transport.TransportUtils.createDocumentElement(TransportUtils.java:197)
at org.apache.axis2.transport.TransportUtils.createSOAPMessage(TransportUtils.java:145)
at org.apache.axis2.transport.TransportUtils.createSOAPMessage(TransportUtils.java:108)
... 53 more
Caused by: com.ctc.wstx.exc.WstxUnexpectedCharException: Unexpected character '"' (code 34) in DOCTYPE declaration; expected a space between public and system identifiers
at [row,col {unknown-source}]: [1,50]
at com.ctc.wstx.sr.StreamScanner.throwUnexpectedChar(StreamScanner.java:648)
at com.ctc.wstx.sr.BasicStreamReader.startDTD(BasicStreamReader.java:2482)
at com.ctc.wstx.sr.BasicStreamReader.nextFromPrologBang(BasicStreamReader.java:2398)
at com.ctc.wstx.sr.BasicStreamReader.nextFromProlog(BasicStreamReader.java:2058)
at com.ctc.wstx.sr.BasicStreamReader.next(BasicStreamReader.java:1069)
at org.apache.axiom.util.stax.wrapper.XMLStreamReaderWrapper.next(XMLStreamReaderWrapper.java:225)
at org.apache.axiom.om.impl.builder.StAXOMBuilder.parserNext(StAXOMBuilder.java:668)
at org.apache.axiom.om.impl.builder.StAXOMBuilder.next(StAXOMBuilder.java:214)
... 60 more

30/12/2020 13:48:19:864 INFO - F178B0852E5F5D1082D0A2FD7D283B84:/HelloWorld : Capturing exception [org.apache.axis2.AxisFault]. Message [com.ctc.wstx.exc.WstxUnexpectedCharException: Unexpected character '"' (code 34) in DOCTYPE declaration; expected a space between public and system identifiers
at [row,col {unknown-source}]: [1,50]]
30/12/2020 13:48:19:866 ERROR - F178B0852E5F5D1082D0A2FD7D283B84:/HelloWorld : org.apache.axis2.AxisFault: com.ctc.wstx.exc.WstxUnexpectedCharException: Unexpected character '"' (code 34) in DOCTYPE declaration; expected a space between public and system identifiers
at [row,col {unknown-source}]: [1,50]
at org.apache.axis2.AxisFault.makeFault(AxisFault.java:430)
at org.apache.axis2.transport.TransportUtils.createSOAPMessage(TransportUtils.java:123)
at org.apache.axis2.transport.TransportUtils.createSOAPMessage(TransportUtils.java:67)
at org.apache.axis2.description.OutInAxisOperationClient.handleResponse(OutInAxisOperation.java:354)
at org.apache.axis2.description.OutInAxisOperationClient.send(OutInAxisOperation.java:421)
at org.apache.axis2.description.OutInAxisOperationClient.executeImpl(OutInAxisOperation.java:229)
at org.apache.axis2.client.OperationClient.execute(OperationClient.java:165)
at com.avaya.sce.runtime.connectivity.ws2.DDAxis2Stub.execute(DDAxis2Stub.java:130)
at com.avaya.sce.runtime.connectivity.ws2.CallService.execute(CallService.java:388)
at com.avaya.sce.runtime.Data.evaluateActions(Data.java:228)
at flow.checkRMN.executeDataActions(checkRMN.java:86)
at com.avaya.sce.runtime.Data.handleRequest(Data.java:121)
at com.avaya.sce.runtime.AppServlet.processRequest(AppServlet.java:96)
at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:247)
at com.avaya.sce.runtime.SCEServlet.doPost(SCEServlet.java:148)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:661)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:742)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:728)
at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:467)
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:392)
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:311)
at com.avaya.sce.runtime.SCEServlet.forward(SCEServlet.java:1454)
at com.avaya.sce.runtime.BasicServlet.handleRequest(BasicServlet.java:133)
at com.avaya.sce.runtime.AppServlet.processRequest(AppServlet.java:96)
at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:247)
at com.avaya.sce.runtime.SCEServlet.doPost(SCEServlet.java:148)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:661)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:742)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:199)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:478)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:140)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81)
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:650)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:342)
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:803)
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66)
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:868)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1459)
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Unknown Source)
Caused by: org.apache.axiom.om.OMException: com.ctc.wstx.exc.WstxUnexpectedCharException: Unexpected character '"' (code 34) in DOCTYPE declaration; expected a space between public and system identifiers
at [row,col {unknown-source}]: [1,50]
at org.apache.axiom.om.impl.builder.StAXOMBuilder.next(StAXOMBuilder.java:296)
at org.apache.axiom.soap.impl.builder.StAXSOAPModelBuilder.getSOAPEnvelope(StAXSOAPModelBuilder.java:198)
at org.apache.axiom.soap.impl.builder.StAXSOAPModelBuilder.<init>(StAXSOAPModelBuilder.java:154)
at org.apache.axiom.soap.impl.builder.StAXSOAPModelBuilder.<init>(StAXSOAPModelBuilder.java:140)
at org.apache.axis2.builder.BuilderUtil.getSOAPBuilder(BuilderUtil.java:686)
at org.apache.axis2.transport.TransportUtils.createDocumentElement(TransportUtils.java:197)
at org.apache.axis2.transport.TransportUtils.createSOAPMessage(TransportUtils.java:145)
at org.apache.axis2.transport.TransportUtils.createSOAPMessage(TransportUtils.java:108)
... 53 more
Caused by: com.ctc.wstx.exc.WstxUnexpectedCharException: Unexpected character '"' (code 34) in DOCTYPE declaration; expected a space between public and system identifiers
at [row,col {unknown-source}]: [1,50]
at com.ctc.wstx.sr.StreamScanner.throwUnexpectedChar(StreamScanner.java:648)
at com.ctc.wstx.sr.BasicStreamReader.startDTD(BasicStreamReader.java:2482)
at com.ctc.wstx.sr.BasicStreamReader.nextFromPrologBang(BasicStreamReader.java:2398)
at com.ctc.wstx.sr.BasicStreamReader.nextFromProlog(BasicStreamReader.java:2058)
at com.ctc.wstx.sr.BasicStreamReader.next(BasicStreamReader.java:1069)
at org.apache.axiom.util.stax.wrapper.XMLStreamReaderWrapper.next(XMLStreamReaderWrapper.java:225)
at org.apache.axiom.om.impl.builder.StAXOMBuilder.parserNext(StAXOMBuilder.java:668)
at org.apache.axiom.om.impl.builder.StAXOMBuilder.next(StAXOMBuilder.java:214)
... 60 more

Regards,
Rajneesh

I don't see anything wrong with the soap request, and the error seems to indicate there is something wrong with the response. According to my google search on the error, the response may not be a soap message that would cause this kind of exception.

org.apache.axis2.AxisFault: com.ctc.wstx.exc.WstxUnexpectedCharException: Unexpected character '"' (code 34) in DOCTYPE declaration; expected a space between public and system identifiers
at [row,col {unknown-source}]: [1,50]
at org.apache.axis2.AxisFault.makeFault(AxisFault.java:430)
at org.apache.axis2.transport.TransportUtils.createSOAPMessage(TransportUtils.java:123)
at org.apache.axis2.transport.TransportUtils.createSOAPMessage(TransportUtils.java:67)
at org.apache.axis2.description.OutInAxisOperationClient.handleResponse(OutInAxisOperation.java:354)

Hi Wilson,

To consume the WCF web service from OD (7.2.1) I am using Axis2.
When I am consuming it with HTTP URL it works fine, however, it is causing problems when the same Webservice is configured over HTTPS URL.

The following two-points were noticed while calling the HTTPS URL

i. SOAP BODY when HTTPS Url called from Postman or WCF client :[/u]

<?xml version='1.0' encoding='utf-8'?>
<soapenv:Envelope xmlns:soapenv="http://www.w3.org/2003/05/soap-envelope" xmlns:a="http://www.w3.org/2005/08/addressing">
<soapenv:Header>
<a:Action>http://tempuri.org/IIdbiIntegrations/GetRMNCustDetails</a:Action>
</soapenv:Header>
<soapenv:Body>
<ns1:GetRMNCustDetails xmlns:ns1="http://tempuri.org/"><ns1:data>lExhuZvdgNkm0YD7FrcAIZl76ecplE6GfpzZ72zih6OMuz0ievimw/Qi9ENpDpkf7QXp+8taG1+d3d/GGrlf5/FTB6IaVFmRX5dlcWZYa6c=</ns1:data></ns1:GetRMNCustDetails>
</soapenv:Body>
</soapenv:Envelope>

The namespace value of the SOAP Envelop tag is "http://www.w3.org/2003/05/soap-envelope" and "http://www.w3.org/2005/08/addressing" along with the Action tag in Header.

The above request works fine and gives response

ii. SOAP BODY when HTTPS URL called from IVR :[/u]

1. Without passing Action Header

<?xml version='1.0' encoding='utf-8'?>
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/">
<soapenv:Body>
<ns1:GetRMNCustDetails xmlns:ns1="http://tempuri.org/"><ns1:data>lExhuZvdgNkm0YD7FrcAIZl76ecplE6GfpzZ72zih6OMuz0ievimw/Qi9ENpDpkf7QXp+8taG1+d3d/GGrlf5/FTB6IaVFmRX5dlcWZYa6c=</ns1:data></ns1:GetRMNCustDetails>
</soapenv:Body>
</soapenv:Envelope>

2. With Action Header

<?xml version='1.0' encoding='utf-8'?>
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/">
<soapenv:Header>
<Action>http://tempuri.org/IIdbiIntegrations/GetRMNCustDetails</Action>
</soapenv:Header>
<soapenv:Body>
<ns1:GetRMNCustDetails xmlns:ns1="http://tempuri.org/"><ns1:data>lExhuZvdgNkm0YD7FrcAIZl76ecplE6GfpzZ72zih6OMuz0ievimw/Qi9ENpDpkf7QXp+8taG1+d3d/GGrlf5/FTB6IaVFmRX5dlcWZYa6c=</ns1:data></ns1:GetRMNCustDetails>
</soapenv:Body>
</soapenv:Envelope>

Looking at the above request for Point 2 if soapenv namespace is changed to "http://www.w3.org/2003/05/soap-envelope" instead of "http://schemas.xmlsoap.org/soap/envelope/" while making a request from IVR then the request will work fine.

Is there any way to manipulate Namespace values in WebService Operation in OD?

Regards,
Rajneesh.

I believe this namespace is produced by Axis2. There is no control in OD.