Hey,

Can you please post the link to the document where you found the steps for the External Database Integration in AACC OD?

Regards,
Akash

Hi Wilson,

Is there any specific setting that needs to be enabled/disabled while generating the war file from the OD application?

Are there any specific methods of war file generation in relation to the WEBLM license verification.


Also, Can you kindly mention the standard procedure that needs to be followed?


Thanks,
Akash

Hi Wilson,

Could you suggest any other steps that we could try for resolving this issue.

We tried adding the weblm url certificate to the cacerts of the jre installed in the system.

Could this help?. Have you faced similar problems elsewhere?

Hi Wilson,

The trusted_weblm_certs.jks and trustedcerts.properties were never moved from the tomcat/lib folder.

Initially the files were present in that folder only and the issue was observed

As per the suggestion in another devconnect post related to the same issue, the files were copied and placed in the webapps/xxx/web-inf/lib folder.

The files were always present under the tomcat/lib folder.

Hi Wilson,

Please find attached screenshot of the error received in AEP report.


Error obtained is :

Runtime License Error :com.avaya.weblm.LicenseException: Problem with connection to server: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target

Hi,

We are facing an issue with the WEBLM License verification.

From the application logs, we could notice that for the first call after tomcat service start, the WEBLM license verification is returned as true, but for the following calls the license verification is returned as false and it is going into the Grace time period.

Below are the Environment Specification

AEP Version: 7.1.0
Tomcat Version: 8.0.15
OD Version: 7.1
WEBLM license Version: 7.x

We have tried the following steps but the issue still persists and is not resolved.

1. Enabling TLS on the Tomcat server.xml and configuring the 8443 port for a HTTPS connection and mapping the HTTPS url in the AEP application.

2. Adding the WEBLM and SMGR root certificates to the trusted_weblm_certs.jks file

3. Adding the trustedcert.properties and the trusted_weblm_certs.jks file to the /webapps/xxxxx/WEB-INF/lib/ folder.


Please find attached the screenshots of the Application log for reference.