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Avaya Orchestration Designer/Dialog Designer (Archive - Oct 2013 and earlier)
» no input audio plays just after no match prompt??, 03/01/2010 00:09:46
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I am using WT_Info.wav follwed by GP_Try_Again.wav for no-match event & timeout_msg_8bit.wav follwed by Main_Menu.wav for no-input event.
Here is my logs:
03/01/2010 13:04:39 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : SCESession bound to HttpSession A5E3E2430617DC47BA9E1B1A2B246DE4
03/01/2010 13:04:39 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : Using SCESession A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS servlet : Start
03/01/2010 13:04:39 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : ** Pushed Stack Frame [/IVRS]
03/01/2010 13:04:39 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : Storing :call_classification to simple: call_classification as [live_voice]
03/01/2010 13:04:39 DEBUG - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : Not able to save posted variable information [call_classification]
03/01/2010 13:04:39 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : Storing :session___sessionid to complex: session:sessionid as [sess6209170]
03/01/2010 13:04:39 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : Storing :session___vpconverseondata to complex: session:vpconverseondata as []
03/01/2010 13:04:39 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : runtime_platform : IR
03/01/2010 13:04:39 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : runtime_asr : SRGS-Literals
03/01/2010 13:04:39 DEBUG - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : Acquiring initial License
03/01/2010 13:04:39 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : Acquiring Avaya Platform runtime license
03/01/2010 13:04:40 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : Runtime :true
03/01/2010 13:04:40 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : IC :true
03/01/2010 13:04:40 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : CTI :true
03/01/2010 13:04:40 DEBUG - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : Grace Period timer started
03/01/2010 13:04:40 DEBUG - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : License refresh timer started
03/01/2010 13:04:40 DEBUG - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : *** Reply for [/IVRS/Start] ***
03/01/2010 13:04:40 DEBUG - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : 0:<?xml version="1.0" encoding="UTF-8"?>
1:<vxml version="2.1" xmlns="http://www.w3.org/2001/vxml" xml:lang="en-us">
2:<meta name="author" content="Avaya Dialog Designer"/>
3:<meta name="runtime-version" content="05.00.15.05"/>
4:<meta name="runtimecommon-version" content="05.00.15.05"/>
5:<meta name="copyright" content="Copyright (c) 2002-2009, Avaya"/>
6:<script>
7:function getnbest( item, nbest ) {
8: var len = application.lastresult$.length;
9: var result = "";
10:
11: if ( len > nbest) {
12: len = nbest;
13: }
14: for (var i = 0; i < len; i++) {
15: if (i > 0) {
16: result += " |";
17: }
18: var temp = "application.lastresult$[" + i + "]." + item;
19: result += extractprops( "", eval(temp));
20: }
21: return result;
22:}
23:
24:function extractprops ( parent, obj ) {
25: var prop, name, result = "";
26: var count = 1;
27: if ( typeof ( obj ) == "object" ) {
28: for ( prop in obj ) {
29: name = parent + prop;
30: if ( typeof ( obj [ prop ] ) == "object" ) {
31: result += extractprops( name+".", obj [ prop ] );
32: } else {
33: if (count == 1) {
34: result = obj [ prop ];
35: } else {
36: result += " " + obj [ prop ];
37: }
38: }
39: count = count + 1;
40: }
41: } else {
42: if (obj == undefined ) {
43: result += "undefined";
44: } else {
45: result += obj;
46: }
47: }
48: return result;
49:}
50:
51:function startswith ( value, startwith ) {
52: var index;
53: index = value.indexOf(startwith, 0);
54: if ( index == 0 ) {
55: return true;
56: } else {
57: return false;
58: }
59:}
60:
61:function containsUndefined ( value ) {
62: var index;
63: index = value.indexOf('undefined', 0);
64: if ( index == -1 ) {
65: return false;
66: } else {
67: return true;
68: }
69:}
70:
71:</script>
72:<script>
73:function objectToString( obj ) {
74: try {
75: var result = "";
76: result += getobjectprops( "", obj);
77: if (result.charAt(0) == '|' ) {
78: result = result.substring(1);
79: }
80: } catch (errMsg) {
81: return("undefined");
82: }
83: return result;
84:}
85:
86:function getobjectprops ( parent, obj ) {
87: var prop, name, result = "";
88: if ( typeof ( obj ) == "object" ) {
89: for ( prop in obj ) {
90: name = parent + prop;
91: if ( typeof ( obj [ prop ] ) == "object" ) {
92: result += extractprops( name+".", obj [ prop ] );
93: } else {
94: result += "|" + obj [ prop ];
95: }
96: }
97: } else {
98: if (obj == undefined ) {
99: result += "undefined";
100: } else {
101: result += obj;
102: }
103: }
104: return result;
105:}
106:</script>
107:<var name="_avayaExitReason" expr="''"/>
108:<var name="_avayaExitInfo1" expr="''"/>
109:<var name="_avayaExitInfo2" expr="''"/>
110:<catch event="error.badfetch">
111:<goto next="transferToAgent?___DDSESSIONID=A5E3E2430617DC47BA9E1B1A2B246DE4%3A%2FIVRS"/>
112:</catch>
113:<catch event="error.badfetch.http.404">
114:<goto next="transferToAgent?___DDSESSIONID=A5E3E2430617DC47BA9E1B1A2B246DE4%3A%2FIVRS"/>
115:</catch>
116:<catch event="error">
117:<goto next="transferToAgent?___DDSESSIONID=A5E3E2430617DC47BA9E1B1A2B246DE4%3A%2FIVRS"/>
118:</catch>
119:<catch event="connection.disconnect.hangup">
120:<goto next="hangup?___DDSESSIONID=A5E3E2430617DC47BA9E1B1A2B246DE4%3A%2FIVRS"/>
121:</catch>
122:<catch event="error.runtime">
123:<goto next="hangup?___DDSESSIONID=A5E3E2430617DC47BA9E1B1A2B246DE4%3A%2FIVRS"/>
124:</catch>
125:<catch event="connection.disconnect">
126:<goto next="hangup?___DDSESSIONID=A5E3E2430617DC47BA9E1B1A2B246DE4%3A%2FIVRS"/>
127:</catch>
128:<meta name="marker" content="Avaya Dialog Designer Root End"/>
129:<form id="Start">
130:<script>
131:function getArray( arrayName, item ) {
132: try {
133: var len = eval( arrayName +'.length;');
134: var result = "";
135:
136: for (var i = 0; i < len; i++) {
137: if (i > 0) {
138: result += " |";
139: }
140: var temp = arrayName + "[" + i + "]." + item;
141: result += eval(temp);
142: }
143: return result;
144: } catch (errMsg) {
145: return('unknown');
146: }
147:}
148:function getRedirect( item ) {
149: return(getArray('session.connection.redirect', item));
150:}
151:function getShareduui( item ) {
152: return(getArray('session.avaya.uui.shared', item));
153:}
154:function getScriptItem( item ) {
155: try {
156: var result = "";
157: result += eval(item);
158: return result;
159: } catch (errMsg) {
160: return('unknown');
161: }
162:}
163:function getUUIName() {
164: try {
165: if ( session___protocolname != 'unknown' ) {
166: var temp = 'session.connection.protocol.'+ session___protocolname +'.uui';
167: return(eval(temp));
168: } else {
169: return('unknown');
170: }
171: } catch (errMsg) {
172: return('unknown');
173: }
174:}
175:</script>
176:<var name="session___aai"/>
177:<var name="session___ani"/>
178:<var name="session___dnis"/>
179:<var name="session___protocolname"/>
180:<var name="session___protocolversion"/>
181:<var name="session___uui"/>
182:<var name="session___calltag"/>
183:<var name="session___channel"/>
184:<var name="session___vpcalledextension"/>
185:<var name="session___vpcoveragereason"/>
186:<var name="session___vpcoveragetype"/>
187:<var name="session___vprdnis"/>
188:<var name="redirectinfo___uri"/>
189:<var name="redirectinfo___presentationinfo"/>
190:<var name="redirectinfo___screeninginfo"/>
191:<var name="redirectinfo___reason"/>
192:<var name="session___sharedmode"/>
193:<var name="shareduui___id"/>
194:<var name="shareduui___value"/>
195:<var name="session___sessionlabel"/>
196:<var name="sipcallid"/>
197:<var name="session___mediatype"/>
198:<var name="session___videoenabled"/>
199:<var name="session___videocodec"/>
200:<var name="session___videoformat"/>
201:<var name="session___videowidth"/>
202:<var name="session___videoheight"/>
203:<var name="session___videofps"/>
204:<var name="session___videobitrate"/>
205:<var name="session___videonearfmtp"/>
206:<var name="session___videofarfmtp"/>
207:<var name="session___ucid"/>
208:<block>
209:<assign name="session___aai" expr="getScriptItem( 'session.connection.aai' )"/>
210:<assign name="session___ani" expr="getScriptItem( 'session.connection.remote.uri' )"/>
211:<assign name="session___dnis" expr="getScriptItem( 'session.connection.local.uri' )"/>
212:<assign name="session___protocolname" expr="getScriptItem( 'session.connection.protocol.name' )"/>
213:<assign name="session___protocolversion" expr="getScriptItem( 'session.connection.protocol.version' )"/>
214:<assign name="session___uui" expr="getUUIName()"/>
215:<assign name="session___calltag" expr="session.connection.call_tag"/>
216:<assign name="session___channel" expr="getScriptItem( 'session.telephone.channel' )"/>
217:<assign name="session___vpcalledextension" expr="'unknown'"/>
218:<assign name="session___vpcoveragereason" expr="'unknown'"/>
219:<assign name="session___vpcoveragetype" expr="'unknown'"/>
220:<assign name="session___vprdnis" expr="'unknown'"/>
221:<assign name="redirectinfo___uri" expr="getRedirect('uri')"/>
222:<assign name="redirectinfo___presentationinfo" expr="getRedirect('pi')"/>
223:<assign name="redirectinfo___screeninginfo" expr="getRedirect('si' )"/>
224:<assign name="redirectinfo___reason" expr="getRedirect('reason' )"/>
225:<assign name="session___sharedmode" expr="'unknown'"/>
226:<assign name="shareduui___id" expr="'unknown'"/>
227:<assign name="shareduui___value" expr="'unknown'"/>
228:<assign name="session___sessionlabel" expr="'unknown'"/>
229:<assign name="sipcallid" expr="'unknown'"/>
230:<assign name="session___mediatype" expr="'unknown'"/>
231:<assign name="session___videoenabled" expr="'unknown'"/>
232:<assign name="session___videocodec" expr="'unknown'"/>
233:<assign name="session___videoformat" expr="'unknown'"/>
234:<assign name="session___videowidth" expr="'unknown'"/>
235:<assign name="session___videoheight" expr="'unknown'"/>
236:<assign name="session___videofps" expr="'unknown'"/>
237:<assign name="session___videobitrate" expr="'unknown'"/>
238:<assign name="session___videonearfmtp" expr="'unknown'"/>
239:<assign name="session___videofarfmtp" expr="'unknown'"/>
240:<assign name="session___ucid" expr="'unknown'"/>
241:</block>
242:<block>
243:<submit next="getCallerEntryTime?___DDSESSIONID=A5E3E2430617DC47BA9E1B1A2B246DE4%3A%2FIVRS" namelist="session___aai session___ani session___dnis session___protocolname session___protocolversion session___uui session___calltag session___channel session___vpcalledextension session___vpcoveragereason session___vpcoveragetype session___vprdnis redirectinfo___uri redirectinfo___presentationinfo redirectinfo___screeninginfo redirectinfo___reason session___sharedmode shareduui___id shareduui___value session___sessionlabel sipcallid session___mediatype session___videoenabled session___videocodec session___videoformat session___videowidth session___videoheight session___videofps session___videobitrate session___videonearfmtp session___videofarfmtp session___ucid" method="post"/>
244:</block>
245:</form>
246:</vxml>
247:
03/01/2010 13:04:40 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : Using SCESession A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS servlet : getCallerEntryTime
03/01/2010 13:04:40 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : Storing :session___videonearfmtp to complex: session:videonearfmtp as [unknown]
03/01/2010 13:04:40 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : Storing :session___vprdnis to complex: session:vprdnis as [unknown]
03/01/2010 13:04:40 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : Storing :redirectinfo___uri to complex: redirectinfo:uri as []
03/01/2010 13:04:40 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : Storing :redirectinfo___presentationinfo to complex: redirectinfo:presentationinfo as [undefined]
03/01/2010 13:04:40 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : Storing :session___channel to complex: session:channel as [188]
03/01/2010 13:04:40 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : Storing :shareduui___value to complex: shareduui:value as [unknown]
03/01/2010 13:04:40 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : Storing :session___sessionlabel to complex: session:sessionlabel as [unknown]
03/01/2010 13:04:40 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : Storing :shareduui___id to complex: shareduui:id as [unknown]
03/01/2010 13:04:40 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : Storing :redirectinfo___reason to complex: redirectinfo:reason as [unknown]
03/01/2010 13:04:40 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : Storing :session___vpcalledextension to complex: session:vpcalledextension as [unknown]
03/01/2010 13:04:40 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : Storing :sipcallid to simple: sipcallid as [unknown]
03/01/2010 13:04:40 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : Storing :session___ani to complex: session:ani as [1720765352]
03/01/2010 13:04:40 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : Storing :session___videoheight to complex: session:videoheight as [unknown]
03/01/2010 13:04:40 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : Storing :session___videocodec to complex: session:videocodec as [unknown]
03/01/2010 13:04:40 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : Storing :session___videofarfmtp to complex: session:videofarfmtp as [unknown]
03/01/2010 13:04:40 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : Storing :session___mediatype to complex: session:mediatype as [unknown]
03/01/2010 13:04:40 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : Storing :session___protocolname to complex: session:protocolname as [pots]
03/01/2010 13:04:40 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : Storing :redirectinfo___screeninginfo to complex: redirectinfo:screeninginfo as [undefined]
03/01/2010 13:04:40 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : Storing :session___ucid to complex: session:ucid as [unknown]
03/01/2010 13:04:40 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : Storing :session___videofps to complex: session:videofps as [unknown]
03/01/2010 13:04:40 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : Storing :session___vpcoveragereason to complex: session:vpcoveragereason as [unknown]
03/01/2010 13:04:40 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : Storing :session___videoformat to complex: session:videoformat as [unknown]
03/01/2010 13:04:40 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : Storing :session___videoenabled to complex: session:videoenabled as [unknown]
03/01/2010 13:04:40 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : Storing :session___sharedmode to complex: session:sharedmode as [unknown]
03/01/2010 13:04:40 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : Storing :session___dnis to complex: session:dnis as [undefined]
03/01/2010 13:04:40 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : Storing :session___vpcoveragetype to complex: session:vpcoveragetype as [unknown]
03/01/2010 13:04:40 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : Storing :session___uui to complex: session:uui as [unknown]
03/01/2010 13:04:40 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : Storing :session___videobitrate to complex: session:videobitrate as [unknown]
03/01/2010 13:04:40 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : Storing :session___videowidth to complex: session:videowidth as [unknown]
03/01/2010 13:04:40 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : Storing :session___protocolversion to complex: session:protocolversion as [1]
03/01/2010 13:04:40 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : Storing :session___aai to complex: session:aai as []
03/01/2010 13:04:40 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : Using SCESession A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS servlet : getCallerId
03/01/2010 13:04:40 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : Assigning [session:ani] to [callerIdentity:msisdn]
03/01/2010 13:04:40 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : [condition1] Condition [callerIdentity:msisdn] String Equal [78849] next [null]
03/01/2010 13:04:40 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : Using SCESession A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS servlet : firstPrompt
03/01/2010 13:04:40 DEBUG - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : *** Reply for [/IVRS/getCallerEntryTime] ***
03/01/2010 13:04:40 DEBUG - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : 0:<?xml version="1.0" encoding="UTF-8"?>
1:<vxml version="2.1" xmlns="http://www.w3.org/2001/vxml" xml:lang="en-us">
2:<meta name="author" content="Avaya Dialog Designer"/>
3:<meta name="runtime-version" content="05.00.15.05"/>
4:<meta name="runtimecommon-version" content="05.00.15.05"/>
5:<meta name="copyright" content="Copyright (c) 2002-2009, Avaya"/>
6:<form id="firstPrompt">
7:<block>
8:<prompt bargein="true" bargeintype="speech" timeout="10000ms">
9:<audio src="http://localhost:8080/IVRS/data/english/phrases/Welcome_bangla.wav"/>
10:</prompt>
11:</block>
12:<block>
13:<submit next="WelcomeCallers?___DDSESSIONID=A5E3E2430617DC47BA9E1B1A2B246DE4%3A%2FIVRS"/>
14:</block>
15:</form>
16:</vxml>
17:
03/01/2010 13:04:41 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : Using SCESession A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS servlet : WelcomeCallers
03/01/2010 13:04:41 DEBUG - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : *** Reply for [/IVRS/WelcomeCallers] ***
03/01/2010 13:04:41 DEBUG - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : 0:<?xml version="1.0" encoding="UTF-8"?>
1:<vxml version="2.1" xmlns="http://www.w3.org/2001/vxml" xml:lang="en-us">
2:<meta name="author" content="Avaya Dialog Designer"/>
3:<meta name="runtime-version" content="05.00.15.05"/>
4:<meta name="runtimecommon-version" content="05.00.15.05"/>
5:<meta name="copyright" content="Copyright (c) 2002-2009, Avaya"/>
6:<form id="WelcomeCallers">
7:<block>
8:<prompt bargein="true" bargeintype="speech" timeout="10000ms" count="1">
9:<audio src="http://localhost:8080/IVRS/data/english/phrases/Main_Menu.wav"/>
10:</prompt>
11:</block>
12:<block>
13:<submit next="takeChoice?___DDSESSIONID=A5E3E2430617DC47BA9E1B1A2B246DE4%3A%2FIVRS"/>
14:</block>
15:</form>
16:</vxml>
17:
03/01/2010 13:04:42 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : Using SCESession A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS servlet : takeChoice
03/01/2010 13:04:42 DEBUG - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : *** Reply for [/IVRS/takeChoice] ***
03/01/2010 13:04:42 DEBUG - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : 0:<?xml version="1.0" encoding="UTF-8"?>
1:<vxml version="2.1" xmlns="http://www.w3.org/2001/vxml" xml:lang="en-us">
2:<meta name="author" content="Avaya Dialog Designer"/>
3:<meta name="runtime-version" content="05.00.15.05"/>
4:<meta name="runtimecommon-version" content="05.00.15.05"/>
5:<meta name="copyright" content="Copyright (c) 2002-2009, Avaya"/>
6:<property name="maxnbest" value="1"/>
7:<var name="nbest" expr="1"/>
8:<var name="takeChoice___value"/>
9:<var name="takeChoice___confidence"/>
10:<var name="takeChoice___utterance"/>
11:<var name="takeChoice___inputmode"/>
12:<var name="takeChoice___interpretation" expr="'undefined'"/>
13:<var name="ddmenuchoice"/>
14:<menu id="takeChoice">
15:<choice dtmf="1" accept="exact" next="#choice0">
16:</choice>
17:<choice dtmf="2" accept="exact" next="#choice1">
18:</choice>
19:<choice dtmf="3" accept="exact" next="#choice2">
20:</choice>
21:<choice dtmf="5" accept="exact" next="#choice3">
22:</choice>
23:<choice dtmf="0" accept="exact" next="#choice4">
24:</choice>
25:<choice dtmf="*" accept="exact" next="#choice5">
26:</choice>
27:<catch event="nomatch">
28:<prompt>
29:<audio src="http://localhost:8080/IVRS/data/english/phrases/WT_Info.wav"/>
30:<audio src="http://localhost:8080/IVRS/data/english/phrases/GP_Try_Again.wav"/>
31:</prompt>
32:<reprompt/>
33:</catch>
34:<catch event="noinput">
35:<goto next="noInpTkChoice?___DDSESSIONID=A5E3E2430617DC47BA9E1B1A2B246DE4%3A%2FIVRS"/>
36:</catch>
37:</menu>
38:<form id="choice0">
39:<block>
40:<assign name="ddmenuchoice" expr="'getResp_Process?___DDSESSIONID=A5E3E2430617DC47BA9E1B1A2B246DE4%3A%2FIVRS'"/>
41:<goto next="#ddfinish"/>
42:</block>
43:<catch event="nomatch">
44:<prompt>
45:<audio src="http://localhost:8080/IVRS/data/english/phrases/WT_Info.wav"/>
46:<audio src="http://localhost:8080/IVRS/data/english/phrases/GP_Try_Again.wav"/>
47:</prompt>
48:<reprompt/>
49:</catch>
50:<catch event="noinput">
51:<goto next="noInpTkChoice?___DDSESSIONID=A5E3E2430617DC47BA9E1B1A2B246DE4%3A%2FIVRS"/>
52:</catch>
53:</form>
54:<form id="choice1">
55:<block>
56:<assign name="ddmenuchoice" expr="'transferToAgent?___DDSESSIONID=A5E3E2430617DC47BA9E1B1A2B246DE4%3A%2FIVRS'"/>
57:<goto next="#ddfinish"/>
58:</block>
59:<catch event="nomatch">
60:<prompt>
61:<audio src="http://localhost:8080/IVRS/data/english/phrases/WT_Info.wav"/>
62:<audio src="http://localhost:8080/IVRS/data/english/phrases/GP_Try_Again.wav"/>
63:</prompt>
64:<reprompt/>
65:</catch>
66:<catch event="noinput">
67:<goto next="noInpTkChoice?___DDSESSIONID=A5E3E2430617DC47BA9E1B1A2B246DE4%3A%2FIVRS"/>
68:</catch>
69:</form>
70:<form id="choice2">
71:<block>
72:<assign name="ddmenuchoice" expr="'transferToAgent?___DDSESSIONID=A5E3E2430617DC47BA9E1B1A2B246DE4%3A%2FIVRS'"/>
73:<goto next="#ddfinish"/>
74:</block>
75:<catch event="nomatch">
76:<prompt>
77:<audio src="http://localhost:8080/IVRS/data/english/phrases/WT_Info.wav"/>
78:<audio src="http://localhost:8080/IVRS/data/english/phrases/GP_Try_Again.wav"/>
79:</prompt>
80:<reprompt/>
81:</catch>
82:<catch event="noinput">
83:<goto next="noInpTkChoice?___DDSESSIONID=A5E3E2430617DC47BA9E1B1A2B246DE4%3A%2FIVRS"/>
84:</catch>
85:</form>
86:<form id="choice3">
87:<block>
88:<assign name="ddmenuchoice" expr="'transferToAgent?___DDSESSIONID=A5E3E2430617DC47BA9E1B1A2B246DE4%3A%2FIVRS'"/>
89:<goto next="#ddfinish"/>
90:</block>
91:<catch event="nomatch">
92:<prompt>
93:<audio src="http://localhost:8080/IVRS/data/english/phrases/WT_Info.wav"/>
94:<audio src="http://localhost:8080/IVRS/data/english/phrases/GP_Try_Again.wav"/>
95:</prompt>
96:<reprompt/>
97:</catch>
98:<catch event="noinput">
99:<goto next="noInpTkChoice?___DDSESSIONID=A5E3E2430617DC47BA9E1B1A2B246DE4%3A%2FIVRS"/>
100:</catch>
101:</form>
102:<form id="choice4">
103:<block>
104:<assign name="ddmenuchoice" expr="'hangup?___DDSESSIONID=A5E3E2430617DC47BA9E1B1A2B246DE4%3A%2FIVRS'"/>
105:<goto next="#ddfinish"/>
106:</block>
107:<catch event="nomatch">
108:<prompt>
109:<audio src="http://localhost:8080/IVRS/data/english/phrases/WT_Info.wav"/>
110:<audio src="http://localhost:8080/IVRS/data/english/phrases/GP_Try_Again.wav"/>
111:</prompt>
112:<reprompt/>
113:</catch>
114:<catch event="noinput">
115:<goto next="noInpTkChoice?___DDSESSIONID=A5E3E2430617DC47BA9E1B1A2B246DE4%3A%2FIVRS"/>
116:</catch>
117:</form>
118:<form id="choice5">
119:<block>
120:<assign name="ddmenuchoice" expr="'WelcomeCallers?___DDSESSIONID=A5E3E2430617DC47BA9E1B1A2B246DE4%3A%2FIVRS'"/>
121:<goto next="#ddfinish"/>
122:</block>
123:<catch event="nomatch">
124:<prompt>
125:<audio src="http://localhost:8080/IVRS/data/english/phrases/WT_Info.wav"/>
126:<audio src="http://localhost:8080/IVRS/data/english/phrases/GP_Try_Again.wav"/>
127:</prompt>
128:<reprompt/>
129:</catch>
130:<catch event="noinput">
131:<goto next="noInpTkChoice?___DDSESSIONID=A5E3E2430617DC47BA9E1B1A2B246DE4%3A%2FIVRS"/>
132:</catch>
133:</form>
134:<form id="ddfinish">
135:<block>
136:<assign name="takeChoice___confidence" expr="getnbest('confidence', nbest)"/>
137:<assign name="takeChoice___utterance" expr="getnbest('utterance', nbest)"/>
138:<assign name="takeChoice___inputmode" expr="getnbest('inputmode', nbest)"/>
139:<assign name="takeChoice___interpretation" expr="getnbest('interpretation', nbest)"/>
140:<if cond="startswith(takeChoice___interpretation, 'undefined') == true ">
141: <assign name="takeChoice___interpretation" expr="getnbest('interpretation', nbest)"/>
142:</if>
143:<assign name="takeChoice___value" expr="takeChoice___interpretation"/>
144:<submit expr="ddmenuchoice" namelist="takeChoice___value takeChoice___confidence takeChoice___utterance takeChoice___inputmode takeChoice___interpretation " method="post"/>
145:</block>
146:<catch event="nomatch">
147:<prompt>
148:<audio src="http://localhost:8080/IVRS/data/english/phrases/WT_Info.wav"/>
149:<audio src="http://localhost:8080/IVRS/data/english/phrases/GP_Try_Again.wav"/>
150:</prompt>
151:<reprompt/>
152:</catch>
153:<catch event="noinput">
154:<goto next="noInpTkChoice?___DDSESSIONID=A5E3E2430617DC47BA9E1B1A2B246DE4%3A%2FIVRS"/>
155:</catch>
156:</form>
157:</vxml>
158:
03/01/2010 13:06:18 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : Using SCESession A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS servlet : noInpTkChoice
03/01/2010 13:06:18 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : [condition1] Condition [noInpTkCh] String Less Than [2] next [null]
03/01/2010 13:06:18 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : Incrementing [noInpTkCh]
03/01/2010 13:06:18 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : Using SCESession A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS servlet : noInpRetry
03/01/2010 13:06:18 DEBUG - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : *** Reply for [/IVRS/noInpTkChoice] ***
03/01/2010 13:06:18 DEBUG - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : 0:<?xml version="1.0" encoding="UTF-8"?>
1:<vxml version="2.1" xmlns="http://www.w3.org/2001/vxml" xml:lang="en-us">
2:<meta name="author" content="Avaya Dialog Designer"/>
3:<meta name="runtime-version" content="05.00.15.05"/>
4:<meta name="runtimecommon-version" content="05.00.15.05"/>
5:<meta name="copyright" content="Copyright (c) 2002-2009, Avaya"/>
6:<form id="noInpRetry">
7:<block>
8:<prompt bargein="true" bargeintype="speech" timeout="8000ms">
9:<audio src="http://localhost:8080/IVRS/data/english/phrases/timeout_msg_8bit.wav"/>
10:</prompt>
11:</block>
12:<block>
13:<submit next="WelcomeCallers?___DDSESSIONID=A5E3E2430617DC47BA9E1B1A2B246DE4%3A%2FIVRS"/>
14:</block>
15:</form>
16:</vxml>
17:
03/01/2010 13:06:20 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : Using SCESession A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS servlet : WelcomeCallers
03/01/2010 13:06:20 DEBUG - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : *** Reply for [/IVRS/WelcomeCallers] ***
03/01/2010 13:06:20 DEBUG - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : 0:<?xml version="1.0" encoding="UTF-8"?>
1:<vxml version="2.1" xmlns="http://www.w3.org/2001/vxml" xml:lang="en-us">
2:<meta name="author" content="Avaya Dialog Designer"/>
3:<meta name="runtime-version" content="05.00.15.05"/>
4:<meta name="runtimecommon-version" content="05.00.15.05"/>
5:<meta name="copyright" content="Copyright (c) 2002-2009, Avaya"/>
6:<form id="WelcomeCallers">
7:<block>
8:<prompt bargein="true" bargeintype="speech" timeout="10000ms" count="1">
9:<audio src="http://localhost:8080/IVRS/data/english/phrases/Main_Menu.wav"/>
10:</prompt>
11:</block>
12:<block>
13:<submit next="takeChoice?___DDSESSIONID=A5E3E2430617DC47BA9E1B1A2B246DE4%3A%2FIVRS"/>
14:</block>
15:</form>
16:</vxml>
17:
03/01/2010 13:06:21 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : Using SCESession A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS servlet : takeChoice
03/01/2010 13:06:21 DEBUG - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : *** Reply for [/IVRS/takeChoice] ***
03/01/2010 13:06:21 DEBUG - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : 0:<?xml version="1.0" encoding="UTF-8"?>
1:<vxml version="2.1" xmlns="http://www.w3.org/2001/vxml" xml:lang="en-us">
2:<meta name="author" content="Avaya Dialog Designer"/>
3:<meta name="runtime-version" content="05.00.15.05"/>
4:<meta name="runtimecommon-version" content="05.00.15.05"/>
5:<meta name="copyright" content="Copyright (c) 2002-2009, Avaya"/>
6:<property name="maxnbest" value="1"/>
7:<var name="nbest" expr="1"/>
8:<var name="takeChoice___value"/>
9:<var name="takeChoice___confidence"/>
10:<var name="takeChoice___utterance"/>
11:<var name="takeChoice___inputmode"/>
12:<var name="takeChoice___interpretation" expr="'undefined'"/>
13:<var name="ddmenuchoice"/>
14:<menu id="takeChoice">
15:<choice dtmf="1" accept="exact" next="#choice0">
16:</choice>
17:<choice dtmf="2" accept="exact" next="#choice1">
18:</choice>
19:<choice dtmf="3" accept="exact" next="#choice2">
20:</choice>
21:<choice dtmf="5" accept="exact" next="#choice3">
22:</choice>
23:<choice dtmf="0" accept="exact" next="#choice4">
24:</choice>
25:<choice dtmf="*" accept="exact" next="#choice5">
26:</choice>
27:<catch event="nomatch">
28:<prompt>
29:<audio src="http://localhost:8080/IVRS/data/english/phrases/WT_Info.wav"/>
30:<audio src="http://localhost:8080/IVRS/data/english/phrases/GP_Try_Again.wav"/>
31:</prompt>
32:<reprompt/>
33:</catch>
34:<catch event="noinput">
35:<goto next="noInpTkChoice?___DDSESSIONID=A5E3E2430617DC47BA9E1B1A2B246DE4%3A%2FIVRS"/>
36:</catch>
37:</menu>
38:<form id="choice0">
39:<block>
40:<assign name="ddmenuchoice" expr="'getResp_Process?___DDSESSIONID=A5E3E2430617DC47BA9E1B1A2B246DE4%3A%2FIVRS'"/>
41:<goto next="#ddfinish"/>
42:</block>
43:<catch event="nomatch">
44:<prompt>
45:<audio src="http://localhost:8080/IVRS/data/english/phrases/WT_Info.wav"/>
46:<audio src="http://localhost:8080/IVRS/data/english/phrases/GP_Try_Again.wav"/>
47:</prompt>
48:<reprompt/>
49:</catch>
50:<catch event="noinput">
51:<goto next="noInpTkChoice?___DDSESSIONID=A5E3E2430617DC47BA9E1B1A2B246DE4%3A%2FIVRS"/>
52:</catch>
53:</form>
54:<form id="choice1">
55:<block>
56:<assign name="ddmenuchoice" expr="'transferToAgent?___DDSESSIONID=A5E3E2430617DC47BA9E1B1A2B246DE4%3A%2FIVRS'"/>
57:<goto next="#ddfinish"/>
58:</block>
59:<catch event="nomatch">
60:<prompt>
61:<audio src="http://localhost:8080/IVRS/data/english/phrases/WT_Info.wav"/>
62:<audio src="http://localhost:8080/IVRS/data/english/phrases/GP_Try_Again.wav"/>
63:</prompt>
64:<reprompt/>
65:</catch>
66:<catch event="noinput">
67:<goto next="noInpTkChoice?___DDSESSIONID=A5E3E2430617DC47BA9E1B1A2B246DE4%3A%2FIVRS"/>
68:</catch>
69:</form>
70:<form id="choice2">
71:<block>
72:<assign name="ddmenuchoice" expr="'transferToAgent?___DDSESSIONID=A5E3E2430617DC47BA9E1B1A2B246DE4%3A%2FIVRS'"/>
73:<goto next="#ddfinish"/>
74:</block>
75:<catch event="nomatch">
76:<prompt>
77:<audio src="http://localhost:8080/IVRS/data/english/phrases/WT_Info.wav"/>
78:<audio src="http://localhost:8080/IVRS/data/english/phrases/GP_Try_Again.wav"/>
79:</prompt>
80:<reprompt/>
81:</catch>
82:<catch event="noinput">
83:<goto next="noInpTkChoice?___DDSESSIONID=A5E3E2430617DC47BA9E1B1A2B246DE4%3A%2FIVRS"/>
84:</catch>
85:</form>
86:<form id="choice3">
87:<block>
88:<assign name="ddmenuchoice" expr="'transferToAgent?___DDSESSIONID=A5E3E2430617DC47BA9E1B1A2B246DE4%3A%2FIVRS'"/>
89:<goto next="#ddfinish"/>
90:</block>
91:<catch event="nomatch">
92:<prompt>
93:<audio src="http://localhost:8080/IVRS/data/english/phrases/WT_Info.wav"/>
94:<audio src="http://localhost:8080/IVRS/data/english/phrases/GP_Try_Again.wav"/>
95:</prompt>
96:<reprompt/>
97:</catch>
98:<catch event="noinput">
99:<goto next="noInpTkChoice?___DDSESSIONID=A5E3E2430617DC47BA9E1B1A2B246DE4%3A%2FIVRS"/>
100:</catch>
101:</form>
102:<form id="choice4">
103:<block>
104:<assign name="ddmenuchoice" expr="'hangup?___DDSESSIONID=A5E3E2430617DC47BA9E1B1A2B246DE4%3A%2FIVRS'"/>
105:<goto next="#ddfinish"/>
106:</block>
107:<catch event="nomatch">
108:<prompt>
109:<audio src="http://localhost:8080/IVRS/data/english/phrases/WT_Info.wav"/>
110:<audio src="http://localhost:8080/IVRS/data/english/phrases/GP_Try_Again.wav"/>
111:</prompt>
112:<reprompt/>
113:</catch>
114:<catch event="noinput">
115:<goto next="noInpTkChoice?___DDSESSIONID=A5E3E2430617DC47BA9E1B1A2B246DE4%3A%2FIVRS"/>
116:</catch>
117:</form>
118:<form id="choice5">
119:<block>
120:<assign name="ddmenuchoice" expr="'WelcomeCallers?___DDSESSIONID=A5E3E2430617DC47BA9E1B1A2B246DE4%3A%2FIVRS'"/>
121:<goto next="#ddfinish"/>
122:</block>
123:<catch event="nomatch">
124:<prompt>
125:<audio src="http://localhost:8080/IVRS/data/english/phrases/WT_Info.wav"/>
126:<audio src="http://localhost:8080/IVRS/data/english/phrases/GP_Try_Again.wav"/>
127:</prompt>
128:<reprompt/>
129:</catch>
130:<catch event="noinput">
131:<goto next="noInpTkChoice?___DDSESSIONID=A5E3E2430617DC47BA9E1B1A2B246DE4%3A%2FIVRS"/>
132:</catch>
133:</form>
134:<form id="ddfinish">
135:<block>
136:<assign name="takeChoice___confidence" expr="getnbest('confidence', nbest)"/>
137:<assign name="takeChoice___utterance" expr="getnbest('utterance', nbest)"/>
138:<assign name="takeChoice___inputmode" expr="getnbest('inputmode', nbest)"/>
139:<assign name="takeChoice___interpretation" expr="getnbest('interpretation', nbest)"/>
140:<if cond="startswith(takeChoice___interpretation, 'undefined') == true ">
141: <assign name="takeChoice___interpretation" expr="getnbest('interpretation', nbest)"/>
142:</if>
143:<assign name="takeChoice___value" expr="takeChoice___interpretation"/>
144:<submit expr="ddmenuchoice" namelist="takeChoice___value takeChoice___confidence takeChoice___utterance takeChoice___inputmode takeChoice___interpretation " method="post"/>
145:</block>
146:<catch event="nomatch">
147:<prompt>
148:<audio src="http://localhost:8080/IVRS/data/english/phrases/WT_Info.wav"/>
149:<audio src="http://localhost:8080/IVRS/data/english/phrases/GP_Try_Again.wav"/>
150:</prompt>
151:<reprompt/>
152:</catch>
153:<catch event="noinput">
154:<goto next="noInpTkChoice?___DDSESSIONID=A5E3E2430617DC47BA9E1B1A2B246DE4%3A%2FIVRS"/>
155:</catch>
156:</form>
157:</vxml>
158:
03/01/2010 13:07:07 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : Using SCESession A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS servlet : getResp_Process
03/01/2010 13:07:07 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : Storing :takeChoice___inputmode to complex: takeChoice:inputmode as [dtmf]
03/01/2010 13:07:07 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : Storing :takeChoice___interpretation to complex: takeChoice:interpretation as [1]
03/01/2010 13:07:07 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : Storing :takeChoice___value to complex: takeChoice:value as [1]
03/01/2010 13:07:07 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : Storing :takeChoice___confidence to complex: takeChoice:confidence as [0.949999988079071]
03/01/2010 13:07:07 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : Storing :takeChoice___utterance to complex: takeChoice:utterance as [1]
03/01/2010 13:07:07 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : Using SCESession A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS servlet : ifOkToReadLast5FlexiPrompt
03/01/2010 13:07:07 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : [condition1] Condition [userStatus] String Not Equal Ignorecase [ok] next [null]
03/01/2010 13:07:07 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : Using SCESession A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS servlet : readLast5Flexi
03/01/2010 13:07:07 DEBUG - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : *** Reply for [/IVRS/getResp_Process] ***
03/01/2010 13:07:07 DEBUG - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : 0:<?xml version="1.0" encoding="UTF-8"?>
1:<vxml version="2.1" xmlns="http://www.w3.org/2001/vxml" xml:lang="en-us">
2:<meta name="author" content="Avaya Dialog Designer"/>
3:<meta name="runtime-version" content="05.00.15.05"/>
4:<meta name="runtimecommon-version" content="05.00.15.05"/>
5:<meta name="copyright" content="Copyright (c) 2002-2009, Avaya"/>
6:<form id="readLast5Flexi">
7:<block>
8:<prompt bargein="true" bargeintype="speech" timeout="8000ms">
9:<audio src="http://localhost:8080/IVRS/phrases/output/c0166444-cfa8-4865-9219-d70253d4c8f7/5eb12da3-e145-4ec8-b87e-e78773b488fb.wav"/>
10:</prompt>
11:</block>
12:<block>
13:<submit next="after5FlexiOutput?___DDSESSIONID=A5E3E2430617DC47BA9E1B1A2B246DE4%3A%2FIVRS"/>
14:</block>
15:</form>
16:</vxml>
17:
03/01/2010 13:07:08 INFO - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : Using SCESession A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS servlet : after5FlexiOutput
03/01/2010 13:07:08 DEBUG - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : *** Reply for [/IVRS/after5FlexiOutput] ***
03/01/2010 13:07:08 DEBUG - A5E3E2430617DC47BA9E1B1A2B246DE4:/IVRS : 0:<?xml version="1.0" encoding="UTF-8"?>
1:<vxml version="2.1" xmlns="http://www.w3.org/2001/vxml" xml:lang="en-us">
2:<meta name="author" content="Avaya Dialog Designer"/>
3:<meta name="runtime-version" content="05.00.15.05"/>
4:<meta name="runtimecommon-version" content="05.00.15.05"/>
5:<meta name="copyright" content="Copyright (c) 2002-2009, Avaya"/>
6:<property name="maxnbest" value="1"/>
7:<var name="nbest" expr="1"/>
8:<var name="after5FlexiOutput___value"/>
9:<var name="after5FlexiOutput___confidence"/>
10:<var name="after5FlexiOutput___utterance"/>
11:<var name="after5FlexiOutput___inputmode"/>
12:<var name="after5FlexiOutput___interpretation" expr="'undefined'"/>
13:<var name="ddmenuchoice"/>
14:<menu id="after5FlexiOutput">
15:<prompt bargein="true" bargeintype="speech" timeout="10000ms" count="1">
16:<audio src="http://localhost:8080/IVRS/data/english/phrases/ground_rule_menu.wav"/>
17:</prompt>
18:<prompt bargein="true" bargeintype="speech" timeout="10000ms" count="2">
19:<audio src="http://localhost:8080/IVRS/data/english/phrases/timeout_msg_8bit.wav"/>
20:<audio src="http://localhost:8080/IVRS/data/english/phrases/ground_rule_menu.wav"/>
21:</prompt>
22:<choice dtmf="*" accept="exact" next="#choice0">
23:</choice>
24:<choice dtmf="5" accept="exact" next="#choice1">
25:</choice>
26:<choice dtmf="6" accept="exact" next="#choice2">
27:</choice>
28:<choice dtmf="0" accept="exact" next="#choice3">
29:</choice>
30:<catch event="nomatch" count="1">
31:<prompt>
32:<audio src="http://localhost:8080/IVRS/data/english/phrases/WT_Info.wav"/>
33:<audio src="http://localhost:8080/IVRS/data/english/phrases/GP_Try_Again.wav"/>
34:</prompt>
35:<reprompt/>
36:</catch>
37:<catch event="nomatch" count="3">
38:<prompt>
39:<audio src="http://localhost:8080/IVRS/data/english/phrases/WT_Info.wav"/>
40:<audio src="http://localhost:8080/IVRS/data/english/phrases/GP_Try_Again.wav"/>
41:</prompt>
42:<goto next="hangup?___DDSESSIONID=A5E3E2430617DC47BA9E1B1A2B246DE4%3A%2FIVRS"/>
43:</catch>
44:</menu>
45:<form id="choice0">
46:<block>
47:<assign name="ddmenuchoice" expr="'readLast5Flexi?___DDSESSIONID=A5E3E2430617DC47BA9E1B1A2B246DE4%3A%2FIVRS'"/>
48:<goto next="#ddfinish"/>
49:</block>
50:<catch event="nomatch" count="1">
51:<prompt>
52:<audio src="http://localhost:8080/IVRS/data/english/phrases/WT_Info.wav"/>
53:<audio src="http://localhost:8080/IVRS/data/english/phrases/GP_Try_Again.wav"/>
54:</prompt>
55:<reprompt/>
56:</catch>
57:<catch event="nomatch" count="3">
58:<prompt>
59:<audio src="http://localhost:8080/IVRS/data/english/phrases/WT_Info.wav"/>
60:<audio src="http://localhost:8080/IVRS/data/english/phrases/GP_Try_Again.wav"/>
61:</prompt>
62:<goto next="hangup?___DDSESSIONID=A5E3E2430617DC47BA9E1B1A2B246DE4%3A%2FIVRS"/>
63:</catch>
64:</form>
65:<form id="choice1">
66:<block>
67:<assign name="ddmenuchoice" expr="'transferToAgent?___DDSESSIONID=A5E3E2430617DC47BA9E1B1A2B246DE4%3A%2FIVRS'"/>
68:<goto next="#ddfinish"/>
69:</block>
70:<catch event="nomatch" count="1">
71:<prompt>
72:<audio src="http://localhost:8080/IVRS/data/english/phrases/WT_Info.wav"/>
73:<audio src="http://localhost:8080/IVRS/data/english/phrases/GP_Try_Again.wav"/>
74:</prompt>
75:<reprompt/>
76:</catch>
77:<catch event="nomatch" count="3">
78:<prompt>
79:<audio src="http://localhost:8080/IVRS/data/english/phrases/WT_Info.wav"/>
80:<audio src="http://localhost:8080/IVRS/data/english/phrases/GP_Try_Again.wav"/>
81:</prompt>
82:<goto next="hangup?___DDSESSIONID=A5E3E2430617DC47BA9E1B1A2B246DE4%3A%2FIVRS"/>
83:</catch>
84:</form>
85:<form id="choice2">
86:<block>
87:<assign name="ddmenuchoice" expr="'gotoMain?___DDSESSIONID=A5E3E2430617DC47BA9E1B1A2B246DE4%3A%2FIVRS'"/>
88:<goto next="#ddfinish"/>
89:</block>
90:<catch event="nomatch" count="1">
91:<prompt>
92:<audio src="http://localhost:8080/IVRS/data/english/phrases/WT_Info.wav"/>
93:<audio src="http://localhost:8080/IVRS/data/english/phrases/GP_Try_Again.wav"/>
94:</prompt>
95:<reprompt/>
96:</catch>
97:<catch event="nomatch" count="3">
98:<prompt>
99:<audio src="http://localhost:8080/IVRS/data/english/phrases/WT_Info.wav"/>
100:<audio src="http://localhost:8080/IVRS/data/english/phrases/GP_Try_Again.wav"/>
101:</prompt>
102:<goto next="hangup?___DDSESSIONID=A5E3E2430617DC47BA9E1B1A2B246DE4%3A%2FIVRS"/>
103:</catch>
104:</form>
105:<form id="choice3">
106:<block>
107:<assign name="ddmenuchoice" expr="'hangup?___DDSESSIONID=A5E3E2430617DC47BA9E1B1A2B246DE4%3A%2FIVRS'"/>
108:<goto next="#ddfinish"/>
109:</block>
110:<catch event="nomatch" count="1">
111:<prompt>
112:<audio src="http://localhost:8080/IVRS/data/english/phrases/WT_Info.wav"/>
113:<audio src="http://localhost:8080/IVRS/data/english/phrases/GP_Try_Again.wav"/>
114:</prompt>
115:<reprompt/>
116:</catch>
117:<catch event="nomatch" count="3">
118:<prompt>
119:<audio src="http://localhost:8080/IVRS/data/english/phrases/WT_Info.wav"/>
120:<audio src="http://localhost:8080/IVRS/data/english/phrases/GP_Try_Again.wav"/>
121:</prompt>
122:<goto next="hangup?___DDSESSIONID=A5E3E2430617DC47BA9E1B1A2B246DE4%3A%2FIVRS"/>
123:</catch>
124:</form>
125:<form id="ddfinish">
126:<block>
127:<assign name="after5FlexiOutput___confidence" expr="getnbest('confidence', nbest)"/>
128:<assign name="after5FlexiOutput___utterance" expr="getnbest('utterance', nbest)"/>
129:<assign name="after5FlexiOutput___inputmode" expr="getnbest('inputmode', nbest)"/>
130:<assign name="after5FlexiOutput___interpretation" expr="getnbest('interpretation', nbest)"/>
131:<if cond="startswith(after5FlexiOutput___interpretation, 'undefined') == true ">
132: <assign name="after5FlexiOutput___interpretation" expr="getnbest('interpretation', nbest)"/>
133:</if>
134:<assign name="after5FlexiOutput___value" expr="after5FlexiOutput___interpretation"/>
135:<submit expr="ddmenuchoice" namelist="after5FlexiOutput___value after5FlexiOutput___confidence after5FlexiOutput___utterance after5FlexiOutput___inputmode after5FlexiOutput___interpretation " method="post"/>
136:</block>
137:<catch event="nomatch" count="1">
138:<prompt>
139:<audio src="http://localhost:8080/IVRS/data/english/phrases/WT_Info.wav"/>
140:<audio src="http://localhost:8080/IVRS/data/english/phrases/GP_Try_Again.wav"/>
141:</prompt>
142:<reprompt/>
143:</catch>
144:<catch event="nomatch" count="3">
145:<prompt>
146:<audio src="http://localhost:8080/IVRS/data/english/phrases/WT_Info.wav"/>
147:<audio src="http://localhost:8080/IVRS/data/english/phrases/GP_Try_Again.wav"/>
148:</prompt>
149:<goto next="hangup?___DDSESSIONID=A5E3E2430617DC47BA9E1B1A2B246DE4%3A%2FIVRS"/>
150:</catch>
151:</form>
152:</vxml>
153:
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[+]
Avaya Orchestration Designer/Dialog Designer (Archive - Oct 2013 and earlier)
» no input audio plays just after no match prompt??, 02/01/2010 23:52:32
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Hi,
I am facing strange problem. I have two menu nodes, in both nodes I uses separate audio files for no-match & no-input events. for the first node, it works ok, but for the second node, just after the no-match audio plays, the no-input audio starts to play, which is not wanted.
This is not an issue with prompt timeout, I have already checked that, what can be the problem then?
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[+]
Avaya Orchestration Designer/Dialog Designer (Archive - Oct 2013 and earlier)
» CTICall info not available, 22/12/2009 22:51:45
» Go to message
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No, I am not using any sub module. In my web.xml cti call info fetching option is set true. I don't get where the fault is.
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[+]
Avaya Orchestration Designer/Dialog Designer (Archive - Oct 2013 and earlier)
» CTICall info not available, 22/12/2009 12:03:06
» Go to message
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Thanks for your reply. My network admin says the extensions are properly mapped. And now I cannot find any way. Moreover, there is an error about loading PluggableConnectorInitialize. the error log:
Runtime Error :
com.avaya.sce.runtimecommon.SCERuntimeException: Error loading PluggableConnectorInitialize class [com.avaya.sce.runtime.connectivity.cti.pdc.CTIConnectorInit] for initialVariablesPosted java.lang.IllegalStateException: CTI Connector init was called in a module. **** Root Cause java.lang.IllegalStateException: CTI Connector init was called in a module. at com.avaya.sce.runtime.connectivity.cti.pdc.CTIConnectorInit.initialVariablesPosted(CTIConnectorInit.java:56) at com.avaya.sce.runtime.SCEServlet.processRequest(SCEServlet.java:451) at com.avaya.sce.runtime.AppDocument.processRequest(AppDocument.java:166) at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:247) at com.avaya.sce.runtime.SCEServlet.doPost(SCEServlet.java:165) at javax.servlet.http.HttpServlet.service(HttpServlet.java:637) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293) at org.apache.coyote.http11.Http11AprProcessor.process(Http11AprProcessor.java:859) at org.apache.coyote.http11.Http11AprProtocol$Http11ConnectionHandler.process(Http11AprProtocol.java:574) at org.apache.tomcat.util.net.AprEndpoint$Worker.run(AprEndpoint.java:1527) at java.lang.Thread.run(Unknown Source)
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[+]
Avaya Orchestration Designer/Dialog Designer (Archive - Oct 2013 and earlier)
» CTICall info not available, 22/12/2009 11:27:59
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Hey, I have already mailed you the log files.
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[+]
Avaya Orchestration Designer/Dialog Designer (Archive - Oct 2013 and earlier)
» CTICall info not available, 21/12/2009 21:34:13
» Go to message
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HI, I am facing similar kind of problem. can I email my log too?
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[+]
Avaya Orchestration Designer/Dialog Designer (Archive - Oct 2013 and earlier)
» document for developing a custom localization bundle, 15/12/2009 21:08:06
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send it to me also plz.
amio_098@yahoo.com
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[+]
Avaya Orchestration Designer/Dialog Designer (Archive - Oct 2013 and earlier)
» cannot resolve dtmf #, 12/12/2009 21:55:44
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Hi, I am facing a problem with my application. In simulation it is okay, but when in action, the dtmf for the key '#' seems not recognizable. so, pressing '#' doesn't help the clients. I have tested it with other keys like (1,2,3,* etc). What can be the problem?
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