Hi,
I should use the characters # and * in a knot prompt & Collect and treat them as normal choices.
I created, as I usually do, a DTMF grammar static but pressing '#' and / or * does not work as I need. Es. pressing # listening the message "Sorry I did not understand .." that is supposedly given by the event handler of the EPM .. ??
Could you help me ?

Im using AAOD 6.0

Using a 'phone' grammar , I can intercept '*' as 'x' .. and setting a string terminator character other than '#' directly in the node prompt & collect ( Properties Item.. ) , I can intercept '#' like 'no input' event but not like '#' char.


How can I intercept the '#' character as any other character?

Regards

PS
I have changed terminating char '#' because It was intercepdet by Event Handler MPP and user listened to the message 'nomatch1.wav' before the one in the DD flow

<nomatch count='1'>
<if cond="typeof(_avayaNomatchCounter) != "undefined" ">
<assign name="_avayaNomatchCounter" expr="_avayaNomatchCounter + 1"/>
</if>
<prompt xml:lang="en-US">
<audio src="nomatch1.wav">
Sorry, I didn't understand you.
</audio>
</prompt>
<reprompt/>
</nomatch>

Have you tried creating a static DTMF grammar that accepts the '#' character?

Thanks.
I had not thought !.
Using a customDTMF grammar it works !
Regards

I did with static grammar. It Works.