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DaveSolarz
Joined: Nov 15, 2013
Messages: 18
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Hello,
Can someone provide details on the purpose of ddfetchAudio.wav? Also what is the impact to the application in runtime if this file is missing. I notice errors in AEP indicating 404 for ddfetchAudio.wav for an application. Trying to find out what's its function.
We are using OD 7 and AEP 6.

Thanks,
Dave
NeilGoldsmith
Joined: Nov 6, 2013
Messages: 902
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It's a small file of silence (1 sec) that is used as a space filler for transitional audio.
IrinaPanina
Joined: Mar 23, 2011
Messages: 20
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Hello,

we've got the same error in EP:
PAVB_00213 Fetch time out when opening timed stream for url = http://<ip address>:8080/R100/data/ddfetchAudio.wav. Timeout was = 60000
Does it mean, that Tomcat did not answer at this moment and EP tried to call ddfetchAudio.wav instead?

Thanks
RossYakulis
Joined: Nov 6, 2013
Messages: 2652
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Yes, your tomcat could have crashed or there was a network error.
IrinaPanina
Joined: Mar 23, 2011
Messages: 20
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Thank you, Ross

But I can't figure out, what is the difference between these two error messages:

1)PAVB_00213
Fetch time out when opening timed stream for url = http://<ip address>:8080/R100/data/ddfetchAudio.wav. Timeout was = 60000



2)PAVB_00213
Fetch time out when opening timed stream for url = http://<ip address>:8080/R_Hello/PlayPhrase-Return?___DDSESSIONID=BA365EB8C0A353F0574BACDD95D3B98D%3A%2FR0. Timeout was = 15000

Why does EP sometimes set timeout to 15 sec and sometimes to 60 sec at the same situation?
RossYakulis
Joined: Nov 6, 2013
Messages: 2652
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It could be the application controlling the timeout. There is not enough information presented to really say why. Note that the ddfetchaudio would be fetched when transitioning from one form to another via the submit. See the fetchaudio property in the VXML spec. The other wave file is from a prompt (possibly). The PlayPhrase-Return looks to be from an application external to OD.
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