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Author Message
12/07/2016 10:01:51
Subject: Menu node retries
#1
MichaelReynolds [Avatar]

Joined: Nov 7, 2013
Messages: 140
Location: South Carolina
Offline
How do I set the number of retries for NoMatch and NoInput in a menu node? Can I play different prompts for the 1st and for the second NoInput and NoMatch events? Where do I adjust the timeout values for each?
Michael Reynolds mike.reynolds@realpage.com (864) 272-3541
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[Email]
12/07/2016 10:14:02
Subject: Re:Menu node retries
#2
WilsonYu
Joined: Nov 6, 2013
Messages: 3950
Offline
You do it in the Prompt editor (main tab) by adding prompt levels, and specify prompt elements on each level (level tab).
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12/07/2016 10:26:19
Subject: Re:Menu node retries
#3
MichaelReynolds [Avatar]

Joined: Nov 7, 2013
Messages: 140
Location: South Carolina
Offline
Is the Prompt Editor also the place in which I specify the number or retries to allow for No Input and No Match events?
Michael Reynolds mike.reynolds@realpage.com (864) 272-3541
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12/07/2016 11:26:03
Subject: Re:Menu node retries
#4
WilsonYu
Joined: Nov 6, 2013
Messages: 3950
Offline
The number of prompt levels will dictate the number of retries.
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