Author Message
DanielaBanin
Joined: Nov 6, 2013
Messages: 86
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I am trying to use the sample application provided on the site - I am working with OD 7.1 and I have imported the Dialog application and recompiled it.
I have deployed it on the application server and I am getting the error bellow ( I have also tried the pre-compiled war file, but then I get an error related to the version and the license webLM) :

>>
type Exception report

message Unable to compile class for JSP:

description The server encountered an internal error that prevented it from fulfilling this request.

exception

org.apache.jasper.JasperException: Unable to compile class for JSP:

An error occurred at line: 286 in the jsp file: /jsp/validate-common.jsp
IO cannot be resolved
283: if (value.length() == 0) {
284: return value;
285: }
286: return (IO.sanitizeString(IO.removeHTMLFromString(value), "."));
287: }
288:
289:


An error occurred at line: 286 in the jsp file: /jsp/validate-common.jsp
IO cannot be resolved
283: if (value.length() == 0) {
284: return value;
285: }
286: return (IO.sanitizeString(IO.removeHTMLFromString(value), "."));
287: }
288:
289:


Stacktrace:
org.apache.jasper.compiler.DefaultErrorHandler.javacError(DefaultErrorHandler.java:103)
org.apache.jasper.compiler.ErrorDispatcher.javacError(ErrorDispatcher.java:366)
org.apache.jasper.compiler.JDTCompiler.generateClass(JDTCompiler.java:485)
org.apache.jasper.compiler.Compiler.compile(Compiler.java:379)
org.apache.jasper.compiler.Compiler.compile(Compiler.java:354)
org.apache.jasper.compiler.Compiler.compile(Compiler.java:341)
org.apache.jasper.JspCompilationContext.compile(JspCompilationContext.java:657)
org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:357)
org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:395)
org.apache.jasper.servlet.JspServlet.service(JspServlet.java:339)
javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
note The full stack trace of the root cause is available in the Apache Tomcat/7.0.59 logs.

Apache Tomcat/7.0.59

RossYakulis
Joined: Nov 6, 2013
Messages: 2652
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My guess is the scertcommon is older than the sample application. Which sample application exactly? Interesting that the error is in the validate pages.
DanielaBanin
Joined: Nov 6, 2013
Messages: 86
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Yes, thanks , I have updated the scertcommon. Now there is another problem:
WebLM URL ://:/WebLM/LicenseServer

License status for platform Experience Portal
Runtime Error :com.avaya.weblm.LicenseException: Invalid URL. WebLM Server supports only HTTP and Secure HTTP protocols: no protocol: ://:/WebLM/LicenseServer
DanielaBanin
Joined: Nov 6, 2013
Messages: 86
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Ok, I have updated the license path in the runtimeconfig file and it seems OK now. Tks
RossYakulis
Joined: Nov 6, 2013
Messages: 2652
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Great.
DanielaBanin
Joined: Nov 6, 2013
Messages: 86
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The sample ContextCreation shows how to pass data from Experience Portal to AACC. I don't see how to pass data from AACC to Experience Portal , like ANI and DNIS?
RossYakulis
Joined: Nov 6, 2013
Messages: 2652
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I am not familiar with the AACC side of things there is another forum for that. But, looking at the AACC sample OD applications it looks like AACC can send data in a sip header session.connections[event$.connectionid].protocol.sip.requestparams. I saw this in the AACCTreatments sample application.
DanielaBanin
Joined: Nov 6, 2013
Messages: 86
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Thanks, where can this AACCTreatments sample application be found? I can't seem to find in on the site.
RossYakulis
Joined: Nov 6, 2013
Messages: 2652
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Unzip this, I included all 3 AACC sample apps.
Filename ACCAPPS.zip [Disk] Download
DanielaBanin
Joined: Nov 6, 2013
Messages: 86
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Thanks for the samples. I am afraid I still cannot see how to get ANI. What am I missing?
RossYakulis
Joined: Nov 6, 2013
Messages: 2652
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I do not know the AACC side of things but one sample app shows information coming to the CCXML about what prompt to play and etc.
DanielaBanin
Joined: Nov 6, 2013
Messages: 86
Offline
Thanks a lot for replying.
I do need the AACC side of things and although I put up a question on the AACC forum and also opened a Support Ticket, I am only getting very vague answers.

Do you have any idea who I may contact?
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