Author Message
ValeriyPolikarpov
Joined: Jan 12, 2015
Messages: 19
Offline
Hi everybody

I have VXML application and i need to implement following functionality:

During the voice call , a VXML app should interact with caller via third party application e.g website, instead traditional way: DTMF, or ASR.
User may click buttons on the website and VXML app should react and proceed to the next call flow node.

Does anyone know , is it possible?

many thanks
Valeriy
WilsonYu
Joined: Nov 6, 2013
Messages: 3950
Offline
It is possible but it not a out-of-box feature in OD. You have to implement it yourself with some custom Java code Basically what you need to do is to make the thread wait in the flow node. For example, you can add a Servlet node in the flow, and when execution gets to the servlet, the thread has wait for a notification to move on. At the sametime, the user is looking at the web page; once he is done and clicks on the button, you send the notification and wake up the thread in the application.
Go to:   
Mobile view