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Author Message
01/03/2017 04:16:57
Subject: Session ID and UCID
#1
HanumanthGK
Joined: Nov 19, 2013
Messages: 46
Offline
Hi,

I was looking at standard session detail reports from Avaya experience portal. I am not seeing option to enter UCID in search criteria.
I could see only session id and dialog id.

How can I pull out session detail records basis the UCID? Is there any alternative? Or any logic which helps in deriving session id if UCID is known?

Please help.
PM
01/03/2017 09:47:51
Subject: Re:Session ID and UCID
#2
WilsonYu
Joined: Nov 6, 2013
Messages: 3950
Offline
I don't think UCID is even a field in the Session Detail report. I can be wrong. You may need to contact Avaya support to get more clarification.
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