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Author Message
17/09/2019 05:30:28
Subject: Google Asr
#1
TCSLtd
Joined: Sep 11, 2019
Messages: 69
Offline
Hi

I have a requirement that i need to live stream what the user said and convert it to text using google ASR and pass it to external utility.

Can someone please help me on this

Thanks
Navneet
PM
17/09/2019 11:54:51
Subject: Re:Google Asr
#2
WilsonYu
Joined: Nov 6, 2013
Messages: 3950
Offline
There is no live streaming support. Your best bet doing the recording and send it to Google ASR
PM
20/09/2019 02:43:02
Subject: Re:Google Asr
#3
TCSLtd
Joined: Sep 11, 2019
Messages: 69
Offline
Hi Wilson

Thanks for your reply. Can u tell me how to send the recording to Google ASR. I have got the recording.

Thanks
Navneet
PM
20/09/2019 05:17:36
Subject: Re:Google Asr
#4
TCSLtd
Joined: Sep 11, 2019
Messages: 69
Offline
I am using Avaya Exp. Portal 7.2..2 and Orchestration Designer 7.2.2 which has the native support for Google ASR. Then is there no way to live stream to google asr?
PM
20/09/2019 11:18:38
Subject: Re:Google Asr
#5
WilsonYu
Joined: Nov 6, 2013
Messages: 3950
Offline
There is Google Java API you can use but I am not familiar with it. You need to look at the Google documentation.
PM
23/10/2019 05:13:19
Subject: Re:Google Asr
#6
TCSLtd
Joined: Sep 11, 2019
Messages: 69
Offline
Hi

I found the following grammar in the avaya document for integrating OD 7.2.2 and Google Speech Recognition.

<grammar mode="voice" type ="application/avaya-ep-csr" xml:lang="en-us">
<![CDATA[
{ "provider": "google", "profanity-filter": false, "chunkSize": 8192, "phrases": ["work","avaya"]}
]]>
</grammar>


I am using the same grammar in the Prompt and Collect node and getting the speech to text conversion as the the output(that is what my requirement was)

My query is "What sample/bit rate does the Avaya provide the audio in" to this grammar when I am using the prompt and collect node? Is it Configurable?

Help will be appreciated at the earliest.


Thanks
Navneet
PM
23/10/2019 10:43:01
Subject: Re:Google Asr
#7
WilsonYu
Joined: Nov 6, 2013
Messages: 3950
Offline
Most like the "audio/L16;rate=8000" format. It is not configurable at the app level. Look into the platform EP. There maybe some configuration there but I am not sure.
PM
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